| General > General Technical Chat |
| How to make Arrow to realize my order - any ideas ? |
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| PP7BB:
I checked invoice and - there is no my company data. I am the only one mentioned on papers. Don't know if Arrow process personal orders as personal, or their employee used such option because of wire transfer from personal account not company. Like I said before, I had to type VAT-ID even I could mark order as for personal use... Strange I had luck, or It is common practise for Arrow? |
| wraper:
--- Quote from: PP7BB on October 02, 2021, 08:09:11 pm ---I checked invoice and - there is no my company data. I am the only one mentioned on papers. Don't know if Arrow process personal orders as personal, or their employee used such option because of wire transfer from personal account not company. Like I said before, I had to type VAT-ID even I could mark order as for personal use... Strange I had luck, or It is common practise for Arrow? --- End quote --- But is there a VAT number here: --- Quote ---Your Ref. / PO No PO4385XXX Customer Acct. No 1291XXX Customer VAT ID XXXXXXXXXXXX Payment Term COD/CIA Payment Method CREDITCARD --- End quote --- |
| PP7BB:
No. Ther is no VAT-ID on my invoice. |
| wraper:
--- Quote from: PP7BB on October 03, 2021, 05:08:58 pm ---No. Ther is no VAT-ID on my invoice. --- End quote --- Then you should have paid VAT at checkout and it should be present in the invoice. They cannot issue you a VAT free invoice without your VAT number in the invoice. |
| PP7BB:
--- Quote from: WRAPER ---Then you should have paid VAT at checkout and it should be present in the invoice. They cannot issue you a VAT free invoice without your VAT number in the invoice. --- End quote --- I thought so. I checked: a) invoice I got by email BEFORE I sent money by wire transfer. There is no VAT-ID or my company name. Only my name, address, and my client number (not connected with company I work for). Furthermore, shipping, handling fees and tax was 0 - but I suspect it ws only US related informations. b) delivery note included inside package. These papers are interesting. No my company name or VAT-ID, only my name and address. I am listed as "Buyer" - not my company. Shipped from Arrow USA, SOLD TO - Arrow Netherlands. Strange, because if I am a buyer I should pay VAT and perhaps duty. It is possibble that someone at Arrow reject transaction as between companies - wire transfer was made from my personal account, furthermore I marked it as for "personal use". So I should pay VAT at delivery and perhaps some fees to DHL to process this. I had luck or bad-luck? A co-worker complained couple of years ago that he had to pay VAT, duties and a penality fee because of one transaction. He bought item in local bidding platform and didn't know that it was sent from China. They call it "drop-shipping". Can't remember how It was possible but he was responsible for processing VAT/duty etc. wich he didn't know. He doesn't work with us so I can't ask him about that. Possible that something has changed but I remember that this trick was popular among non-reliable sellers, they virtually lowered prices (no VAT, no duty, but buyer had to pay them in future) . I am afraid that I am in the same situation. I will try to gather more info from his closes co-workers. |
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