| General > General Technical Chat |
| How to make Arrow to realize my order - any ideas ? |
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| wraper:
Delivery note is not an invoice. And the first "invoice" most likely is a proforma invoice (not real invoice). IME they send invoice by email once goods are dispatched, I paid with a debit card though. --- Quote ---I am afraid that I am in the same situation. --- End quote --- Not even close. |
| PP7BB:
--- Quote from: wraper ---Delivery note is not an invoice. And the first "invoice" most likely is a proforma invoice (not real invoice). IME they send invoice by email once goods are dispatched, --- End quote --- BINGO - it was hidden in... spam folder in my mail. I wasn't searching for SECOND invoice! The document looks different, and similar to mentioned by You above: - contains my company VAT-ID - Payment Term: COD/CIA - Payment Method: WIRE - Taxes: Taxable Amount 0 ; Sales Tax 0 ; Total Amount 0 - but this for USA only And has line about VAT: Intracommunity supply - VAT exempt - Art. 138 VAT Directive 2006/112/EC Wraper, so this is the document I have to put into company's archieve, am I right? And only this, printed out invoice is sufficient? |
| wraper:
--- Quote from: PP7BB on October 04, 2021, 07:19:09 pm ---Wraper, so this is the document I have to put into company's archieve, am I right? And only this, printed out invoice is sufficient? --- End quote --- Yes, give them printed or in PDF. |
| tom66:
I've ordered once with Arrow in the past and they were tragically useless with a DDP/VAT issue, so I will not use them in future. They're probably okay for large business to business transactions but if you're only ordering a hundred US$ they just don't care enough about your business. |
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