General > General Technical Chat
I hope some smart phone manufacturer/designer would understand this
Rick Law:
This is a bit of a rant, but more so I wish manufacturers/developers of products would think about how their products are used and how the design should take that into consideration.
About a week ago, I activated a new phone, all is well... I turned the phone off for a duration, and turned it back on to make a call. It powered up directly into an update screen and provide no way to pause or to stop it... Took about 20 minutes for the updates and it went directly to "optimize application" that took about another 10-20 minutes! Between download/install/optimized, I was unable to make a call for 30-40 minutes.
For anyone who had emergencies before, 30 minutes matters a lot!
Yes, the phone has been bugging me for a while about downloading the latest version of whatever. I answered no every time. Still, it should not just disregard my wishes and take over control by booting directly to the update. As I was looking at the updating phone, I was recalling the times when I had to call the police and times I had medical emergencies... 30 minutes could be the difference between life or death. Good that I was planning on just to getting familiar with this new phone before I switch back to my flip phone.
And then of course, there are times when one merely turned the phone back on during meeting breaks to check voicemail and return urgent calls... Can't do that either should they decided: well, we have ask you to upgrade 10 times already and you said no, so hell with you and we are just going to shove it down your throat...
Benta:
Well, you bought the phone. Apparently, you are so important that you need to be connected all the time.
Take a step back and think about rearranging your life a bit.
Private corporations do whatever they like. You support them by buying their products.
It's called "vote with your feet".
james_s:
This sort of thing makes my blood boil. I absolutely abhor forced updates, it is MY device and I will update it when *I* choose and on MY terms. This is NOT negotiable and trying to force me makes me furious. Imagine if your house was on fire or somebody was having a heart attack, I suppose there's probably some fine print somewhere that prevents the manufacture from being sued for wrongful death or whatever.
james_s:
--- Quote from: Benta on August 13, 2021, 07:50:41 pm ---Well, you bought the phone. Apparently, you are so important that you need to be connected all the time.
Take a step back and think about rearranging your life a bit.
Private corporations do whatever they like. You support them by buying their products.
It's called "vote with your feet".
--- End quote ---
Nonsense, this is not a toy we're talking about, a phone is for many people a critical communications tool, it isn't 1988 anymore and mobile phones aren't toys for the rich, landlines are pretty much a thing of the past and people expect phones to be reliable. Somebody could easily die due to a phone not working when they need to make an emergency call, most probably would never suspect this sort of thing would happen when they bought the phone. It will be some weeks, months or even years later when a forced update takes control like this, and the behavior can change at any time on a whim. It is more and more common for a software update to make it even harder for a person to control future software updates.
nali:
--- Quote from: Rick Law on August 13, 2021, 07:25:41 pm ---Yes, the phone has been bugging me for a while about downloading the latest version of whatever.
--- End quote ---
I think this might have a lot to do with it. When you hit the "Whatever" button (sorry I meant the "No" button) did you actually read the prompt beforehand?
And if you're relying on a smartphone to make emergency calls, why on Earth are you turning it off a.k.a hard rebooting it? If it's for saving power or stopping incoming calls then just putting it into Airplane mode and putting it into standby will be perfectly fine.
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