General > General Technical Chat
Is RS now using quantum computers?
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magic:
"2 which we can import in 4-7 weeks, if somebody doesn't snag them first" :-DD
tom66:
The delivery is in 1 working day  but they don't mention that it'll take 5 days to find the part of the warehouse they left it in!
bd139:
RS deliveries should only be considered as delivered when you observe the parts sitting on your bench. Between when you place the order and this time, attempting to rationalise the situation is pointless as is assessing the deadline on which the container supposedly containing your parts is to arrive.
tggzzz:

--- Quote from: bd139 on July 22, 2022, 10:05:36 am ---RS deliveries should only be considered as delivered when you observe the parts sitting on your bench. Between when you place the order and this time, attempting to rationalise the situation is pointless as is assessing the deadline on which the container supposedly containing your parts is to arrive.

--- End quote ---

Perhaps I should have been more explicit.

Firstly that RS state it simultaneously has been dispatched and has not been dispatched.

Secondly RS state there is a significantly different meaning between "2 In stock for delivery within 1 working days" and "2 In stock - FREE next working day delivery available". As RS have put it "In future if ordering a part and it says "working days" rather than "next day" this would mean..." Apparently we are expected to know that means a significant difference in their internal systems.

Such undefined and differential meaning are unacceptable. Humpty Dumpty "glory" means "knockdown argument" should have no place in commerce.
bd139:
Yes. That’ll be because their ERP system, their fulfilment system and their web app are loosely coupled. And that loose coupling was built by the lowest bidder. And the metrics dashboard says that an acceptable amount of customers are pissed off so they won’t fix it.
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