General > General Technical Chat
It seems like almost everything is "broken"
SiliconWizard:
I don't think that should come from regulation though. If the mass of customers is happy with how it works now, so be it. I am not, but I reckon that's my own problem, even though it's objectively f*cked-up. That's how democracy and free market are supposed to work. This will stop when the mass of customers will stop buying and make it clear it's the reason why. I'm not holding my breath.
Regulation meddling though would only make things worse IMHO. What would happen is just that companies would increasingly deploy support from developing countries (that's already a plague) with employees not knowing jack shit about the products but just reading out predefined scripts. And then what? Another set of regulation to force companies to have local customer support with only fully qualified people? I'd be curious to see that. It's not gonna happen. Ever.
So I guess it's unfortunately best to let this system die, or something. Not quite sure.
james_s:
Nobody seems happy with it, but what can be done? There are not many choices, at this point customer service already sucks everywhere.
eugene:
In the case of cell phone providers, you can get a human by saying "add user."
armandine2:
i thought my Kewtech 1052 was broken - for longer than you'd want to admit
themadhippy:
--- Quote ---In the case of cell phone providers, you can get a human by saying
--- End quote ---
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