General > General Technical Chat
It seems like almost everything is "broken"
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SiliconWizard:

--- Quote from: themadhippy on September 19, 2022, 09:32:54 pm ---
--- Quote ---In the case of cell phone providers, you can get a human by saying
--- End quote ---
Close my account

--- End quote ---

Yes, the only times you have some human interaction and without even asking for it is when you terminate the subscription.
Or when you haven't subscribed yet.

They've found out that human interaction is still best for selling people shit. You tend to get more easily tricked.

armandine2:
not much "human interaction" in the supermarket this evening to prevent me from buying another too cheap to be any good multimeter  :palm:
CatalinaWOW:
I am actually observing a slight improvement trend.  Of course it varies widely over companies, but I am encountering more humans, and actually humans who know their job well enough to be helpful.  Also the robotic answering machine menus are improving, and are sometimes actually useful.  The overall average is still pretty bad customer service, but better than it was a few years ago.
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