General > General Technical Chat
It seems like almost everything is "broken"
(1/4) > >>
Jester:
Perhaps this is more of a made in Canada phenomenon?

It seems like near everything customer service related (especially by phone) is basically not functioning. For example I called the TI support phone number today and it goes directly to Muzak, no actual message just Muzak for 45 minutes and nothing else. This is not unique it seems like the new normal. Why have a customer support phone number if they have no intention of answering the phone?

My call was to ask what is the difference between the F280049CPZS  and the F280049PZS?
Perhaps it's buried in the datasheet somewhere but not obvious to me, I can get one but not the other.
tooki:
No offense, but you clearly didn’t look very hard, because it took me under 1 minute of skimming the datasheet to find it. It’s literally explained before you reach the table of contents. I recognize that datasheets very often make it very hard to figure out such differences, but this isn’t one of those cases.

(I 1000% share your frustration at companies being unresponsive to communication. It’s disrespectful.)
Jester:

--- Quote from: tooki on September 13, 2022, 06:25:37 pm ---No offense, but you clearly didn’t look very hard, because it took me under 1 minute of skimming the datasheet to find it. It’s literally explained before you reach the table of contents. I recognize that datasheets very often make it very hard to figure out such differences, but this isn’t one of those cases.

(I 1000% share your frustration at companies being unresponsive to communication. It’s disrespectful.)

--- End quote ---

Thanks, found it InstaSPIN-FOC and CLB
Bud:
It is getting harder and harder to get a human on the phone, companies hide behind IVR ( interactive voice response) and chat bots. Here in Canada for phone calls it is often a trick is to press 0 to get a human. They do not prompt you to do so though. Just have to try and see if it works.
Vincent:
If I call to get a service, it's because I completely ran out of options. And then, I dial and hope I'll get to speak to a human by the time I retire!

When possible, I am my own customer support, if that makes any sense.  ::)
Navigation
Message Index
Next page
There was an error while thanking
Thanking...

Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod