General > General Technical Chat

JLCPCB customs clearance?

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JLCPCB Official:

Hello ,

If you prefer not to email your logistics number to me, could you please share your JLC account (Account #) information here? I currently don't have access to your logistics number, making it difficult to assess the specific situation.

Additionally, please note that customers only need to pay the service fee when they confirm the use of our agent for customs clearance. Typically, import customs clearance is necessary. However, if the customer choose to use their own agent or logistics company for customs clearance, then we do not need to act as their agent.

For any assistance, you can also contact our support@jlcpcb.com 

j_omega:
I received the following email from JLCPCB which provided the additional calcification that I was looking for.


--- Quote ---Most of the time, there will be customs issue for products imported into China. There are two things required by the customs: product documents and tax cost.

The purpose of my email is to raise attention about the customs issue so one of us will handle it and the delivery will not be delayed.

The service cost of our agent is also listed on our website(see below).

For your parcel, as the product information is very clear in the invoice, FedEx has helped proceeded the document issue and the tax cost was deducted from your account.

The parcel got delivered smoothly in this case.
--- End quote ---

EPAIII:
I use Firefox but wasn't aware of that feature. And it did take some effort beyond just copying the e-mail address.

But, if I did have that domain name properly registered, wouldn't Firefox discover that it was just a legitimate domain? Or could it somehow say it was close to some other domain name so, "Y'all be careful now."1? I think if the domain name was properly registered, as an internet malefactor would probably do. So Firefox or any other internet checker would say it is OK. And then that malefactor would pass the e-mail on to the real domain that was intended so no one would suspect that the information in it, like a credit card number or information about a particular purchase etc., had been compromised.

So, I really think that if you are going to send some sensitive information via e-mail, you should use an address that was obtained by yourself from a source more reliable than an e-mail that you received that just looks legit.

I am not attacking Daisy@jlcpcb.com or the JLCPCB Official user ID which may be used by more than one at JLCPCB. I think it is great that they take enough interest to monitor the BB and try to answer questions or resolve problems posted here. More companies should do likewise. It is only the way that information is returned that is in question. The people who design the websites could provide the e-mail addresses to send such communications to. But instead they are more intent on reducing the e-mail traffic or eliminating it entirely.

And I am saying that they should provide real e-mail addresses, not some internet form that must be filled out THEIR WAY, often with required information you do not wish to give or with number of characters limitations.

Notes:
1. Punch line of an old joke about an airport controller with a Southern US accent.




--- Quote from: HwAoRrDk on April 02, 2024, 02:13:17 pm ---If you are ever concerned about a potential 'look-a-like' domain, if you are a Firefox browser user there is a handy easy way you can check it: simply copy the domain part and paste it into the address bar of Firefox. It will automatically transcode any non-ASCII domains into their IDN Punycode representation and show it in that form.

For example, for the second example above, if you paste "ϳlcpcb.com" into the address bar, it will show in the suggestion box "xn--lcpcb-nle.com".

I don't know if any other browsers - e.g. Chrome, Edge, Safari, etc. - have this feature.

--- End quote ---

HwAoRrDk:

--- Quote from: EPAIII on April 03, 2024, 10:07:02 am ---But, if I did have that domain name properly registered, wouldn't Firefox discover that it was just a legitimate domain? Or could it somehow say it was close to some other domain name so, "Y'all be careful now."1? I think if the domain name was properly registered, as an internet malefactor would probably do. So Firefox or any other internet checker would say it is OK.

--- End quote ---

Firefox isn't doing anything other than recognising that a domain entered in the address bar contains non-ASCII characters and showing you the IDN format of that domain. It doesn't check whether it exists, nor anything else. So it's only useful as an "this isn't actually as it may appear" check.

Smokey:

--- Quote from: EPAIII on April 03, 2024, 10:07:02 am ---I use Firefox but wasn't aware of that feature. And it did take some effort beyond just copying the e-mail address.

But, if I did have that domain name properly registered, wouldn't Firefox discover that it was just a legitimate domain? Or could it somehow say it was close to some other domain name so, "Y'all be careful now."1? I think if the domain name was properly registered, as an internet malefactor would probably do. So Firefox or any other internet checker would say it is OK. And then that malefactor would pass the e-mail on to the real domain that was intended so no one would suspect that the information in it, like a credit card number or information about a particular purchase etc., had been compromised.

So, I really think that if you are going to send some sensitive information via e-mail, you should use an address that was obtained by yourself from a source more reliable than an e-mail that you received that just looks legit.

I am not attacking Daisy@jlcpcb.com or the JLCPCB Official user ID which may be used by more than one at JLCPCB. I think it is great that they take enough interest to monitor the BB and try to answer questions or resolve problems posted here. More companies should do likewise. It is only the way that information is returned that is in question. The people who design the websites could provide the e-mail addresses to send such communications to. But instead they are more intent on reducing the e-mail traffic or eliminating it entirely.

And I am saying that they should provide real e-mail addresses, not some internet form that must be filled out THEIR WAY, often with required information you do not wish to give or with number of characters limitations.

Notes:
1. Punch line of an old joke about an airport controller with a Southern US accent.




--- Quote from: HwAoRrDk on April 02, 2024, 02:13:17 pm ---If you are ever concerned about a potential 'look-a-like' domain, if you are a Firefox browser user there is a handy easy way you can check it: simply copy the domain part and paste it into the address bar of Firefox. It will automatically transcode any non-ASCII domains into their IDN Punycode representation and show it in that form.

For example, for the second example above, if you paste "ϳlcpcb.com" into the address bar, it will show in the suggestion box "xn--lcpcb-nle.com".

I don't know if any other browsers - e.g. Chrome, Edge, Safari, etc. - have this feature.

--- End quote ---

--- End quote ---

I can't even imagine how horrible it would be for someone to get a hold of my ....... omg it's hard to even type this....  SHIPPING LOGISTICS NUMBER!!!!   :scared:

I think we all understand your position here.
:horse: :horse: :horse: :horse: :horse: :horse: :horse: :horse: :horse:

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