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| OwO:
--- Quote from: M0HZH on April 25, 2020, 03:05:29 pm ---They have that for the first few transactions, until they establish some seller feedback. For a serious seller it would completely kill cashflow, for a small volume seller only small items would be suitable. Plus, you'd have the people taking advantage the opposite way, claiming they didn't get it to get both the item and the refund. --- End quote --- Are there actually serious businesses that don't keep 1-2 years worth of buffer in the bank? I've worked with a few small businesses and they all have a lot of "reserve" capital and don't mind getting paid 2 months after goods are out the door, plus they have to keep inventory as well which "ties up" more than a few months worth of cashflow. As a small business, you also don't have the level of trust with suppliers and typically have to pay them upfront, which again means months of money tied up in in-progress production runs. I don't think this is usually a problem for any properly run business. There are a lot of other things wrong with aliexpress, but their dispute system I think is pretty well thought out. Usually you'd first try to get the seller to resolve the problem, and on aliexpress this is formalized by the dispute-reply system. You don't worry about purchase protection running out because it gives both sides a set time to "reply" and hand the voice to the other side. Only if the issue isn't resolved do you "escalate" the dispute, at which point the full log of conversation and attached evidence is there for the arbiter to see. If I was a seller this is much preferable to the chargeback-like mechanism of paypal, where it tends to become a he-said she-said situation. Also because paypal fails to adequately protect the funds, the only way they deal with potential fraudsters is to freeze their entire account including all past (cleared) earnings, which also happens randomly to plenty of legitimate sellers. All around ebay/paypal is a shit experience for both buyers and sellers, and most businesses I've worked with try to avoid it whenever possible. I think this can explain the lesser variety of electronic parts on ebay compared to aliexpress. |
| SiliconWizard:
A buffer of 1 or 2 years is sometimes difficult, but at least a few weeks. Of course the problem is amplified for international sellers, especially the free shipping options, that frequently encounter several weeks of delay just for the shipping. But if they get into this business, they know what they're getting into. |
| M0HZH:
The eBay dispute system is quite good, similar to Aliexpress but possibly more refined (I didn't have to dispute anything on Aliexpress so far). I've had quite a few disputes on eBay and it was always fair, at some point they even took a £50 loss out of their own pocket because of an item that got lost in the post. I hope I never get to experience why people complain about :phew:. Paypal has a separate dispute system of their own, normally if it's an eBay transaction they would have you dispute it though eBay. As for businesses selling on eBay you are partly right, some businesses do have enough in the bank to afford that but most don't, or at least not the eBay-type businesses we have now. Those that do afford it have most of their revenue from other channels and eBay is just a nice add-on. Keep in mind there's also 10% eBay fees, 3-4% payment fees, 4-7% advertising fees, some listing fees, it all adds up. Locking a month's revenue is basically another 8.3% cost across the year and not many businesses can say they can afford to give away 8.3%. My employer luckily can afford that and we do some eBay business, but if they'd introduce that rule tomorrow we'd take down all the ebay listings and put the budget towards Google Ads bringing people to our website instead. |
| m3vuv:
the thing i find shitty is chinese conmen saying its uk stock,then arrives on a slow boat from china! |
| M0HZH:
I think most of those "UK stock" chinese sellers use some sort of forwarding service, they post from China via Airmail (most probably subsidised by their government) and a local UK company / person takes it to Royal Mail. You get a RM tracking number but that shows no movement for about a week or so. eBay should find a way to fight that, but I guess it's good money for them so they just ignore it. |
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