Author Topic: Mouser is a disaster these days. Can't recommend  (Read 6392 times)

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Offline Siwastaja

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Re: Mouser is a disaster these days. Can't recommend
« Reply #75 on: December 26, 2025, 10:11:21 am »
Why would anyone order only three 0806 resistors ?

If they only need 1, and want to have two spares.

No wonder Mouser isn't happy with your order.  ;D  ;)

Supplying singles is their core business. They do have a working minimum order size per item, and on some items the minimum might be 10 or 100 or whatever. The express their consent on the trade, or "happiness", by deliberately setting minimum order count for said resistor as 1. If they are unhappy, they will increase the minimum order size and automagically get rid of "too small orders". As they have not done that shows that they are happy with such orders; only commenters on web forums who don't understand how companies like Mouser and Digikey operate, are unhappy on their behalf.

These kind of distributors specialize on very small orders with huge number of rows, sometimes just a few cents each. Companies like Digikey/Mouser have nearly 100% market share for such small orders. Things get different with large, production scale orders, and Digikey's/Mouser's market share drop because now direct sourcing from manufacturers becomes an option.
 

Offline M4trix

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Re: Mouser is a disaster these days. Can't recommend
« Reply #76 on: December 26, 2025, 05:42:19 pm »
only commenters on web forums who don't understand how companies like Mouser and Digikey operate, are unhappy on their behalf.

Hey hey, hold your horses man ! It was a joke. Do you see emoticons at the end of my sentence ? You lost your sense for jokes ? C'mon.

Edit: Wait ! You're from Finland ? Ok, I forgive you. I have respect for Finns. They are trusted and serious people.  :) ;)   
« Last Edit: December 26, 2025, 05:49:16 pm by M4trix »
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Offline CyclotronTopic starter

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Re: Mouser is a disaster these days. Can't recommend
« Reply #77 on: December 26, 2025, 06:50:28 pm »
only commenters on web forums who don't understand how companies like Mouser and Digikey operate, are unhappy on their behalf.

Hey hey, hold your horses man ! It was a joke. Do you see emoticons at the end of my sentence ? You lost your sense for jokes ? C'mon.

Edit: Wait ! You're from Finland ? Ok, I forgive you. I have respect for Finns. They are trusted and serious people.  :) ;)

It doesn't matter, but I thought your joke was funny, and I like that your post count is 317, as in LM317, which is one of my favorite vRegs. :)
 

Offline Alien Brother

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Re: Mouser is a disaster these days. Can't recommend
« Reply #78 on: December 28, 2025, 12:05:03 am »
I've always ordered resistors by 10. Kinda hoped I was in the good customer list.
 
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Offline FezzFest

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Re: Mouser is a disaster these days. Can't recommend
« Reply #79 on: January 20, 2026, 04:27:16 pm »
Submitted an order for a bunch of transistors, fans and other components on the 15th of January. Order contained a MAX810L, I received about 4 mails saying they had cancelled this component from my order but they would ship the remaining items. It's now been 4 business days but my order is still at "Processing" and hasn't received any further updates. Everything else is in stock, no clue what they're waiting for.
 

Offline bdunham7

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Re: Mouser is a disaster these days. Can't recommend
« Reply #80 on: January 20, 2026, 05:37:39 pm »
only commenters on web forums who don't understand how companies like Mouser and Digikey operate, are unhappy on their behalf.

 :)

I recently placed an order from Mouser for a specific repair job on a 40 year old calibrator.  5 lines of quantities from 2 to 10, total order value about $30 before tariffs and shipping.  The difference between the price I paid and what the same parts would cost at higher volumes (say 100-1000) is about $15 so that's about what they get to pay them for the time it takes for someone to pull and ship my order.

I also ordered close to the cutoff and my order didn't ship until the next day.  I supposedly got upgraded to 2nd-day UPS but I'm not sure that actually happened.  So you learn that your order might not make it out the door if you order late in the afternoon, especially if you don't pay for overnight shipping.  Plan ahead, stock some parts or whatever.

But despite this tragedy I'm quite glad that a service like Mouser exists and I can readily get reliable non-fake parts.  My order consisted of some axial-leaded film capacitors and some obsolete-ish MPSA55 transistors and they were all in stock at one site.  Things could be much worse!
A 3.5 digit 4.5 digit 5 digit 5.5 digit 6.5 digit 7.5 digit DMM is good enough for most people.
 

Offline Zondar

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Re: Mouser is a disaster these days. Can't recommend
« Reply #81 on: January 21, 2026, 04:28:35 pm »
For me, Mouser has always executed with near perfection, and I'm very happy to do business with them.

Digikey, on the other hand, has messed up in one way or another on fully half of my recent orders, including my last 3 orders in a row. They usually respond with "we have to do an investigation", almost like they are making a threat, before they will take care of it. Dudes, your repeated failures to pick the right parts, or to have what you say is in stock actually exist in stock, etc., is your problem, don't make it mine! (In fairness, you can actually reach a person when a problem arises pretty easily.)
 

Offline tooki

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Re: Mouser is a disaster these days. Can't recommend
« Reply #82 on: January 22, 2026, 08:11:02 pm »
For me, Mouser has always executed with near perfection, and I'm very happy to do business with them.

Digikey, on the other hand, has messed up in one way or another on fully half of my recent orders, including my last 3 orders in a row.
It’s so weird how that ends up — for me the experience has been more of the opposite. I’ve placed dozens of Digikey orders over the years, and have only ever had one order truly messed up, and maybe one or two with export compliance delays. With mouser, I have had more random export compliance delays, on a much smaller number of orders. (Admittedly it’s been a while since I had any problems.)

Both of them are model citizens compared to Distrelec and Conrad, which often have inexplicable delays. (And not export compliance delays, since both are shipping from Swiss warehouses for Switzerland!)
 

Offline SiliconWizard

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Re: Mouser is a disaster these days. Can't recommend
« Reply #83 on: January 22, 2026, 09:30:00 pm »
I've had more issues with Mouser than Digikey. Nothing major, but stuff like: items missing (rare though), items that i didn't order (happened a few times), the same order shipped twice (happened once).
 

Offline mikeselectricstuff

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Re: Mouser is a disaster these days. Can't recommend
« Reply #84 on: Yesterday at 03:08:23 pm »
It’s so weird how that ends up — for me the experience has been more of the opposite. I’ve placed dozens of Digikey orders over the years, and have only ever had one order truly messed up, and maybe one or two with export compliance delays. With mouser, I have had more random export compliance delays, on a much smaller number of orders. (Admittedly it’s been a while since I had any problems.)
Similar here from UK - hundreds of DK orders, only one issue of supplying wrong part that  I can recall over maybe 10 years. Zero export issues.
Dozens of Mouser, usually takes a day longer and multiple issues with export delays.
Mouser are rarely cheaper these days, so I only use them for things that I can't get from DK
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