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Mouser sent me €138.60 worth of inductors I didn't order
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Zipdox:
So I ordered some parts from Mouser for a project of mine, and the package included bag with a roll of 45 Wurth inductors (P/N: 7443551280) worth €138.60. The label on the bag doesn't list an article number, so I assume it wasn't meant to be shipped to a customer. It does however list a line item number, whatever that means. All the other parts I ordered are present, nothing is missing.

I have no user for these inductors (at least not right now anyway), so what is the right thing to do?
Mortymore:
Contact Mouser about that.

Years ago I found myself in a similar situation. I received a very large box for the things I've ordered online from a national store, all the items were there, but also allot of satellite stuff that wasn't meant for me.

After contact them, they arranged the pickup for the wrong sent items.

Regards
Zipdox:
That's what I'll do.
jmelson:
A couple months ago I got a box from Mouser.  It had a bunch of solderless breadobards and adafruit modules, nothing I had ordered.  They paid to have the stuff returned to them.  So, they seem to be suffering from some carelessness in the shipping department.
Jon
SmallCog:
I’ve had mixed experiences with this sort of stuff.

Some have wanted them shipped back, they’ve emailed me a shipping label and it was no stress for me

Others have not wanted the stuff back but appreciated the honesty and told me I can keep/bin the items. Some of this is probably cost related but I suspect also that the parts may be considered “untrustworthy” from an ESD perspective?

One supplier billed me for the extra stuff that arrived after I let them know. When quoted the unofficial chorus to “am I ever going to see your face again” (YouTube a live performance if you’re curious) they then issued me a credit less a re-stocking fee. Quite the mess! All sorted in the end but it certainly cost them a lot in future sales.

A related annoyance is the bag being labelled for what you want but containing something else…
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