The biggest problem I have with Tesla is they seemed to become single-minded on eliminating some quite useful things in cars, like door handles, gear selectors and levers for indicators and wipers. To save a few bucks they eliminate parts that can be replaced with software, which makes the car actively worse to use.
I'd agree with that. I mean, seriously, what's wrong with normal door handles?
It's all about trying to be disruptive, different. Tesla did that on all fronts: being disruptive by building a production electric car with long driving range, good performance and fast charging was a
good disruptive thing, but at the same time, they
also included every questionable silicon valley feature they could imagine. Now that Tesla's predictions/master plans ("we will be the first, then the classic car manufacturers will repeat what we did") turned out to be exactly right, and Tesla's long driving range, high performance and quick charging is nothing special anymore, we pay more attention to their shenanigans. They also need to come up with new shenanigans.
The most hilarious detail is when old car manufacturers copy features out of Tesla "just because", even when they know that everyone hates those features. Like the deathtrap door handles. In Tesla, they are new, unique, innovative, even if crap. In others, they feel like cheap copycatting, non-innovative, non-unique, and equally crap. Why do they do it?