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New PC
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Monkeh:

--- Quote from: wraper on June 14, 2020, 02:17:30 pm ---
--- Quote from: grumpydoc on June 14, 2020, 02:12:31 pm ---
--- Quote from: wraper on June 14, 2020, 02:06:34 pm ---None of Asrock products have 18 months warranty AFAIK. And particular motherboard has 36 months warranty.

--- End quote ---
Can't see 3 years mentioned anywhere

It is a moot point, this is not a warrantable failure.

--- End quote ---
It is mentioned at most review sites. Link for RMA: https://event.asrock.com/tsd.asp

--- End quote ---

Review sites are not authoritive. Plus, their own website says this is not covered. And it's now further damaged, so game over.
grumpydoc:

--- Quote from: wraper on June 14, 2020, 02:17:30 pm ---
--- Quote ---It is a moot point, this is not a warrantable failure.
--- End quote ---
Don't see a single reason why it isn't. You didn't touch any internal parts of computer or apply any voltages.

--- End quote ---
I am sure that there are people who would try a warranty return in these circumstances but it does not seem moral to me to do so. I might not have applied any voltages but I certainly applied an out of spec resistance.

Anyway, as observed, they are unlikely to let me get away with a warranty return now.   :-\


--- Quote from: bd139 on June 14, 2020, 02:05:05 pm ---Scan are easy to deal with. Threaten chargeback and they sort it. Works every time.  I tend to buy stuff of CCL / Amazon these days though as they are far easier to deal with.

--- End quote ---
Yes, I've got close to resorting to that but usually won out just ahead of that step.


--- Quote ---If you buy a new one go with Ryzen. Grunt per £ is far better and honestly the architecture is less chock full of unfixable nasty bugs than the Intel CPUs seem to be at the moment.

--- End quote ---
If it were a fresh build I think I would go with the Ryzen 9 3900X as above but I think I have decided to stick with intel for the moment.


--- Quote ---Edit: also to mention, the ITX boards while nice and compact usually have a couple of compromises. Firstly the VRMs are skimpy and barely heat-sunk usually which can lead to long term reliability issues. And secondly they make heavy space economy on the board so you may have an inferior USB port implementation. They should have MLV + PTC on the lines. I would replace it with a mATX or full ATX board if you can.

--- End quote ---
Nod

However the corner the PC currently lives in is too small for a full ATX case, besides I prefer SFF systems even with their inherent compromises (especially cooling).

Some of the Z490 boards have fairly decent VRM setup - eg the MSI Z490I which I'm leaning towards (but there's also the ASRock Z490M-ITX, I'm both attracted to and put off by the price of that board). I've never "lost" a board to VRM failure though, even in some cramped and overly warm cases.
NiHaoMike:
Now that you have determined there's just a diode from 5Vsb to the USB port, try adding one from 5Vsb to the USB port using a bodge wire on the back of the board?
grumpydoc:
The diode was a red herring - reverse biased across the +5Vsb line, could not find continuity anywhere I thought the board looked workable with my limited skills.

Didn't feel like bodging 5V to the USB socket directly - I don't really want to risk frying the CPU which would net me £200 towards the upgrade on eBay (or I could use it to upgrade my son's PC now that he's more into gaming).

It was an agonising decision - the current crop of Ryzen 7 & 9 CPUs look really good but I went with an i7-10700k and an MSI Z490I ITX board. On paper this is "PCIe 4.0 ready" so, in theory, there will be an upgrade path to 11th gen CPUs but time will tell.

Time will also tell whether W10 and Office sulk because of the hardware change.
rrinker:
 Don't worry about Windows 10. My main system died a couple of weeks after starting stay at home, so I built a completely new system - new everything, and on top of it, an AMD CPU instead of Intel. Naturally, Windows 10 wouldn't activate, but there is an option about replacing the hardware. Selected that and it activated just fine. I did name it the same, but it's a different IP.

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