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General => General Technical Chat => Topic started by: itvend on December 15, 2014, 10:57:31 am

Title: Notebook killing hard drives one by one
Post by: itvend on December 15, 2014, 10:57:31 am
Hello.
My friend has notebook which kills hhd's and ssd's . my question is : is it because overvoltage ? hdd's after being killed , make rummbling noises and you can hear how  actuator arm make that specific hitting noise. and if its is OV can it be repaired at home.

EDIT:

This takes usually few months.
Title: Re: Notebook killing hard drives one by one
Post by: amyk on December 15, 2014, 03:23:48 pm
If you suspect overvoltage then... measure the voltages.

I'm more inclined to think he's throwing it around like a block of wood. HDDs are very sensitive to vibration and shock.
Title: Re: Notebook killing hard drives one by one
Post by: G7PSK on December 15, 2014, 03:41:49 pm
I expect that it is a  heat problem.
Title: Re: Notebook killing hard drives one by one
Post by: tom66 on December 15, 2014, 06:36:25 pm
How many has it killed, and were they new or second hand?
Title: Re: Notebook killing hard drives one by one
Post by: RobertoLG on December 15, 2014, 06:55:17 pm
lots of problems are because of overheating, bad controler chip or bad mobo
Title: Re: Notebook killing hard drives one by one
Post by: TheUnnamedNewbie on December 15, 2014, 07:25:14 pm
I know a lot of people who have the same issue, and it's generally just because they move them a lot while the drive is working. Perhaps it's the same with your freind?
Title: Re: Notebook killing hard drives one by one
Post by: leppie on December 15, 2014, 07:34:03 pm
If you suspect overvoltage then... measure the voltages.

I'm more inclined to think he's throwing it around like a block of wood. HDDs are very sensitive to vibration and shock.

Even old hard drives from 10 years ago handle 150G shocks by specification.
Title: Re: Notebook killing hard drives one by one
Post by: itvend on December 15, 2014, 08:20:52 pm
How many has it killed, and were they new or second hand?

3 drives 2 hdd's and 1 ssd. 1 original, 1 new ssd, and 1 second hand

EDIT:

Measure voltages yes , but what is sata voltages tolerances, i mesured ~5.2V on pins ( no drive connected ) , and how to check data line voltages, can just mesure sata voltages with avarge voltmeter?
Title: Re: Notebook killing hard drives one by one
Post by: SteveyG on December 15, 2014, 09:28:09 pm
If you suspect overvoltage then... measure the voltages.

I'm more inclined to think he's throwing it around like a block of wood. HDDs are very sensitive to vibration and shock.

Even old hard drives from 10 years ago handle 150G shocks by specification.

While spinning?
Title: Re: Notebook killing hard drives one by one
Post by: itvend on December 15, 2014, 11:20:38 pm
If you suspect overvoltage then... measure the voltages.

I'm more inclined to think he's throwing it around like a block of wood. HDDs are very sensitive to vibration and shock.

Even old hard drives from 10 years ago handle 150G shocks by specification.

While spinning?

Who me? yes while spinning, dont know about 150G probably no :)
Title: Re: Notebook killing hard drives one by one
Post by: kingofkya on December 15, 2014, 11:37:32 pm
Check for improper length screwed pressing on the harddisk. Really common if the mb has been removed at some point.
Title: Re: Notebook killing hard drives one by one
Post by: ptricks on December 15, 2014, 11:44:56 pm
Check the fit on the connector of the hard drive to the motherboard. If it isn't tight  or has bad solder joints then the connection can make/break and over time the small surges that result can damage the electronics .
Title: Re: Notebook killing hard drives one by one
Post by: TheUnnamedNewbie on December 16, 2014, 08:43:29 am
If you suspect overvoltage then... measure the voltages.

I'm more inclined to think he's throwing it around like a block of wood. HDDs are very sensitive to vibration and shock.

Even old hard drives from 10 years ago handle 150G shocks by specification.

It's not only the shock that can cause damage. Moving while the drive is spinning at high speeds puts quite large stresses on the bearings. In fact, some newer drives can "sense" when falling and stop the drive to prevent shock damage.
Title: Re: Notebook killing hard drives one by one
Post by: Psi on December 16, 2014, 08:49:30 am
Or maybe your friend is just one of the people who think it's normal/ok to throw laptop around and let them fall of beds/chairs.
Title: Re: Notebook killing hard drives one by one
Post by: n45048 on December 16, 2014, 09:09:44 am
Even old hard drives from 10 years ago handle 150G shocks by specification.

Noooooo! Yes, the specs might specify such a figure but it's only for fractions of a second (usually milliseconds). Whilst running they are precision instruments and should be treated as such. Even with heads parked, a drop from a small height is enough to kill them. Treat them as you would your best crystal wine glasses.
Title: Re: Notebook killing hard drives one by one
Post by: Mr.B on December 16, 2014, 09:18:48 am
Irrespective of the 150G statements about mechanical drives, the OP has said that an SSD has died also.
In my experience this is usually due to overheating.
My daughter used to sit on the couch with a blanket over her legs and the laptop on that.
The blanket prevented normal cooling airflow.
It was only after she had to pay for the replacement SSD that she started using the laptop cooler knee rest I had given her.
This may be a similar problem with your friend? How is the unit used?
Or as Psi says.... Does the user know how to treat a piece of precision engineered technology?
Title: Re: Notebook killing hard drives one by one
Post by: coppice on December 16, 2014, 09:56:41 am
The blanket prevented normal cooling airflow.
Dust build up can block airflow, too. The vents in notebooks are quite small, and can completely block in a year or two, even if the environment is not particularly dusty. Many a hot notebook becomes wonderfully cool after hoovering them out.
Title: Re: Notebook killing hard drives one by one
Post by: Mr.B on December 16, 2014, 10:02:49 am
The blanket prevented normal cooling airflow.
Dust build up can block airflow, too. The vents in notebooks are quite small, and can completely block in a year or two, even if the environment is not particularly dusty. Many a hot notebook becomes wonderfully cool after hoovering them out.

Agreed.
And to boot, we own two Dalmatians and two long haired cats... Bloody pet hair for Africa.
The amount of pet hair I clean out of equipment on a regular basis is simply unbelievable.
... especially fan aspirated equipment...
 
Title: Re: Notebook killing hard drives one by one
Post by: wraper on December 16, 2014, 10:39:24 am
The blanket prevented normal cooling airflow.
Dust build up can block airflow, too. The vents in notebooks are quite small, and can completely block in a year or two, even if the environment is not particularly dusty. Many a hot notebook becomes wonderfully cool after hoovering them out.
Hoovering actually works very bad. As much as I disassembled notebooks CPU/GPU heatsink still left completely clogged with moss  :). Without disassembling, only compressed air works well.
Title: Re: Notebook killing hard drives one by one
Post by: n45048 on December 16, 2014, 10:55:47 am
compressed air works well.

+1

I use "EADP Airduster Plus" by Electrolube (sold by Element14) very high pressure for a canned spray and works wonders for dust and other foreign crap. Great for heat sinks and things like that. I'd be careful around sensitive/fragile parts as it could very well damage them due to the sheer pressure. I normally order this for around AUD$27 per 470g can.

Contains up to 10% Dimethyl Ether but is classified as non-toxic, inflammable and inert. It also doubles as a freezing spray (boiling point of -26.5 degrees Celsius).
Title: Re: Notebook killing hard drives one by one
Post by: SeanB on December 16, 2014, 11:38:38 am
When you blow it do so from the air outlet, you will get a huge cloud at first then the fan will spin again.

I took a old gas cylinder and rejigged it so I can store compressed air in it to blow out where the compressor is not available. Works well, though you only have limited volume, so use wisely and use a nozzle as well to get high velocity air that drags ambient along to boost volume.
Title: Re: Notebook killing hard drives one by one
Post by: Anks on December 16, 2014, 07:44:56 pm
I used to have a Dell laptop that had an issue of breaking hard drives and they even replaced the laptop for the same model but in the end gave me a different model