I,m not a web designer just a web user and am struggling to understand what the problem is with some company's / businesses that show a basket and its really in- active , the store is just an on line catalog for their wares and to buy a product from them you have to send emails about what you want and fill out pro forma, just defeats the object of an online site with a basket icon.
Case in point Spain and Portugal, pretty poor, is it a problem with the choice of web creation platform / web designer person and they're interpretation of what a site should be capable of, have they ever seen a good web site with an on-line shop ?.!.
Does the ideology of web page design with an on-line shop vary from country to country.