Before WW II, the Italian general and military theorist Giulio Douhet was a driving force behind the massive use of aircraft in the bombardment of cities.
Douhet believed that bombing cities would totally paralyze industry and the power centers of society, and would decisively undermine the morale of civilians, who would stop supporting their leaders and force them to accept their enemy’s conditions.
During WW II, this didn't seem to work.
Coventry, London, Dresden, Tokyo, and other strategic bombing campaigns did not appear to force surrenders.
Later, the bombing of North Vietnam had similar results.
Perhaps the only case where a bombing of a civilian target had the desired effect was the nuclear bombing of Japan, but revisionist historians dispute that.