| General > General Technical Chat |
| OT: MYOB threaten to delete my records |
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| VK3DRB:
Dave forgetting to tell MYOB of the expired card is a corner case. It appears this corner case is poorly engineered at MYOB. With Altium, I own a full license with subscription. But if I need another license for someone to help me out with workload just for a week on a different machine, it will cost me another $12K. Altium does not rent software so cannot cater for corner cases like this. Their excuse is "it is too hard to manage". I don't agree. I worked on a PGP encrypted licensing system 20 years ago for renting software features in a telecommunications system.... one month, three months, six months, one year. Never had a problem with it and it was quite popular. Some corner cases have really bad consequences if they are not handled. Consider the woman in Melbourne, who left Australia for Indonesia for a very short business trip of a day or two. She parked at the short term parking. She got a sick as a dog in Indonesia, was hospitalised and could not return for two weeks. Her parking fee reached $2000 and the private enterprise company who own Melbourne's Airport would not let her car out unless she paid it. |
| Halcyon:
--- Quote from: VK3DRB on October 10, 2020, 03:21:56 am ---Some corner cases have really bad consequences if they are not handled. Consider the woman in Melbourne, who left Australia for Indonesia for a very short business trip of a day or two. She parked at the short term parking. She got a sick as a dog in Indonesia, was hospitalised and could not return for two weeks. Her parking fee reached $2000 and the private enterprise company who own Melbourne's Airport would not let her car out unless she paid it. --- End quote --- But this is where people need to know their rights as well as their responsibilities. A private car park operator cannot hold your assets to settle a debt like that. Unforeseen circumstances and mistakes happen but companies can't just take matters into their own hands. She would have been rightfully entitled to call the police and driven her vehicle away whilst leaving her details with the car park operator for settlement of the debt later. It pisses me off when the people running and working for companies believe they are above the law or act in a manner which is unconscionable. |
| EEVblog:
--- Quote from: VK3DRB on October 10, 2020, 03:21:56 am ---With Altium, I own a full license with subscription. But if I need another license for someone to help me out with workload just for a week on a different machine, it will cost me another $12K. Altium does not rent software so cannot cater for corner cases like this. Their excuse is "it is too hard to manage". --- End quote --- I can assure you it's not, they already had this in place and working at one point but dropped it. |
| EEVblog:
--- Quote from: VK3DRB on October 10, 2020, 03:21:56 am ---Some corner cases have really bad consequences if they are not handled. Consider the woman in Melbourne, who left Australia for Indonesia for a very short business trip of a day or two. She parked at the short term parking. She got a sick as a dog in Indonesia, was hospitalised and could not return for two weeks. Her parking fee reached $2000 and the private enterprise company who own Melbourne's Airport would not let her car out unless she paid it. --- End quote --- Ride in through the swipe gate on a bike, get a ticket, drive out with your car using the same ticket having paid the 1hr rate ;D |
| SilverSolder:
--- Quote from: EEVblog on October 08, 2020, 12:24:25 pm ---For those who don't know, MYOB is an online small business accounting system in Australia, the defacto standard here. I just got notice that my account is shut down, presumably at my request, which of course I didn't. I can't login to access any of my accounting/tax data except for invoices, two of which were unpaid because they failed to inform me my credit card had expired. So presumably that's the reason the account was shut down. Ok, fair enough. But I can't pay for those outstanding invoices, it doesn't let me! And the attached email informs me that they don't hold backups of my data, and that they may take steps to "delete your file permanently from our servers after a short period. " And of course I can't backup my data because I don't have access to it any more |O :wtf: How is a company like this still in business in this market? AND they deleted my Facebook post on their page complaining about this! --- End quote --- Cloud computing can be a loser's game in some cases. The benefits that it brings are too often canceled out (and then some) by the downside risk of the provider changing their minds about the business model, or going out of business, or getting hacked and spreading personal data everywhere, etc. etc. |
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