For those who don't know, MYOB is an
online small business accounting system in Australia, the defacto standard here.
I just got notice that my account is shut down, presumably at my request, which of course I didn't.
I can't login to access any of my accounting/tax data except for invoices, two of which were unpaid because they failed to inform me my credit card had expired. So presumably that's the reason the account was shut down. Ok, fair enough. But I can't pay for those outstanding invoices, it doesn't let me!
And the attached email informs me that they don't hold backups of my data, and that they may take steps to "delete your file permanently from our servers after a short period. "
And of course I can't backup my data because I don't have access to it any more

How is a company like this still in business in this market?
AND they deleted my Facebook post on their page complaining about this!