General > General Technical Chat
Paypal policy update
jmelson:
--- Quote from: bd139 on April 05, 2019, 02:29:49 pm ---I haven't had a single return or refund for over 15 years. I've sold around 2000 items £5 to £10k in value each.
This 100% depends how you run your selling outfit.
--- End quote ---
I occasionally refund a sale of brand new equipment when the buyer decides he bought the wrong thing/it's too complicated or something like that. I always deduct the shipping, now I'd have to deduct the PayPal fee, too. Probably most buyers have no idea PayPal takes a 3% fee on domestic and 4% on international payments.
Jon
shakalnokturn:
I've had my eBay and PayPal accounts since 2008, I can't remember any point when either of them made changes to their policy that made things better. By now I've just about abandoned both, an occasional buy no more selling, when I do buy I always take the risk of paying by debit card rather than letting PayPay have anything out of it. Fortunately most sellers are more honest than the eBay or PayPal thieves.
coppercone2:
bd139:
TBH when shit has gone down between a buyer and myself they have been universally good.
Example: some muppet forgot to collect his parcel which was delivered to an Argos store here in the UK. Argos didn't return the package to me as they were supposed to. So £80 worth of stuff. Ebay refunded him and let me keep the cash, no questions asked. Both of us happy.
Got to be honest but I don't mind paying the fees. They are cheaper than auction houses, the market is much larger than anywhere else, the effort I have to expend is minimal and the resolution system is almost entirely fair from experience. I don't know what people are complaining about. More final value goes in my pocket than anywhere else. Selling stuff cash in hand is almost impossible now as well.
Incidentally a few years ago I tried to do a section 75 claim on my credit card when something didn't turn up. Took 3 fucking months to resolve with the card company who were unhelpful, slow, rude and generally incompetent.
soldar:
As far as I am concerned Paypal are crooks.
I have never sold on eBay, only bought. I had my Paypal account linked to my bank account so I never had a Paypal balance. They just took the money from my bank account when I did any purchase.
One day I bought something like eight items on eBay, nothing important. Paypal took the money from the bank and THEN blocked my account. Getting them to unblock my account was hell. They said I needed to provide this and that and the other to prevent money laundering. Ridiculous. If they were going to block my account they could have done it before taking the money from the bank but no, they took the money and then blocked it. As far as I am concerned they only had permission to take the money for the purpose of making payments I had ordered and if they weren't going to do it they should not have taken the money. I had to waste a lot of time apologizing to the sellers because I could not pay them. I was angry with the whole thing.
When they finally returned my money two or three months later I cancelled the account. Crooks. That's what they are.
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