Oh... an organizational problem then?
Management should realize this is a friction point, direct the document author(s) to use, you know, actually readable formatting given typical viewing conditions/limitations; and to direct complaints related to such, to said author, not to some humble Metrologist, whatever your function is exactly I guess. Their failure to do so indicates a problem (or, it's intentional, for unknown reasons). So, while facing-page display would be a solution to this particular problem -- that it's a problem at all, seems indicative of other issues?
Tim