Automatic Electric was the equipment supplier to the "second-string" GTE operating companies (in areas not covered by Bell Telephone). And Automatic Electric was regarded as the "second-string" equipment supplier as a result.
The Automatic Electric rotary dials didn't have a centrifugal friction governor like the Western Electric/Bell Telephone dials had. So they probably pulsed faster than the WEco/Siemens, et.al. central office switches could handle.
Our Uni/Hospital was in one of the last (and oldest) remaining GTE operating areas. The phone company had retro-fitted some kind of kludgy DTMF detectors onto their mechanical crossbar switch and they had a high failure rate. I remember more than a few times having to "dial" by pulsing the hook-switch because the DTMF Touch-Tone was on the blink again.
The old crossbar switch must have been past is prime. It even had a unique "wait for me, I'm working on it!" tone. It sounded like "tick...tick...tick...tick" in retrospect perhaps the sound like a ticking time-bomb. (Which is probably what the poor support engineers must have imagined trying to keep that thing running!) I once had nothing better to do and sat there for 20 minutes listening to the "tick-tone" before hanging up and re-dialing.
The Hospital/Uni finally had so much trouble with the GTE local telephone company, they "jumped the shark" and put up their own microwave link across the freeway to the adjacent city that had the latest Western Electric switch. They rented a little storefront as a "demarcation point" in the adjacent city to interconnect to the Bell operating company. What a difference: like night and day. Rumor was that the GTE office manager was sacked over losing what may have been their largest customer.
And their billing was terrible as well. For around a year I got phone bills filled with long-distance calls to people I never heard of, at times I wasn't home and even to disconnected numbers. After a few months, I started getting wrong-number calls for "Enrique deSantos" from people who spoke no English. I suspect that somebody made a random tap onto my subscriber pair and was illicitly using my telephone service. So maybe it was their "outside plant" (wiring) security and not the billing that was the problem.
