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RANT: A good USA to World reshipper? I don't want to use reship.com anymore
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Zucca:
TL;DR:

https://www.reship.com/ do not care about customers. I am looking for a new and better USA to World reshipper, any suggestions?

Long story:

https://www.reship.com/

shipped me a package which was damaged during shipping by UPS on 2nd October 2019. Of course I contacted UPS and sent all the evidences.
Claim case was open but nothings happened for months. I called up UPS and they told me on 28 November 2019 to contact the sender, since they are not dealing with the receiver.
Contacted support@reship.com, the day after "Bryttani" requested from me  an invoice showing the value of the damages. The invoce was sent back after 24 hours.
It was the 9 December 2019, after that absolute silence reship.com.

I can not be arsed to call them up at this pont, and I do not want to deal with them



anymore.

Sooooo I am open to find a better one, any suggestions? Thanks in advance guys.

PS: UPS rised my blood pressure too when they sent me an adjustment bill regarding the import taxes in December 2019. No sense, I had to pay about 12€ more.  :palm:
olkipukki:

--- Quote from: Zucca on February 28, 2020, 11:04:35 am ---Claim case was open but nothings happened for months.

--- End quote ---
Yes, that's okay.


--- Quote from: Zucca on February 28, 2020, 11:04:35 am ---I called up UPS and they told me on 28 November 2019 to contact the sender, since they are not dealing with the receiver.

--- End quote ---
Nothing to do with sender/receiver; you are not their customer, you didn't pay $ directly


--- Quote from: Zucca on February 28, 2020, 11:04:35 am ---Of course I contacted UPS and sent all the evidences.

--- End quote ---
Well, you should contact first whom you paid for your shipment, not a courier.



--- Quote from: Zucca on February 28, 2020, 11:04:35 am ---PS: UPS rised my blood pressure too when they sent me an adjustment bill regarding the import taxes in December 2019. No sense, I had to pay about 12€ more.  :palm:

--- End quote ---
Do you mean for UPS VAT service? Yes, they will charge (as everybody else) for this.


--

Sorry, I cannot recommend a reshipper,
I am using UPS  >:D

ivaylo:
Many users of a company I worked for use https://www.myus.com/how-myus-works/. Have not used myself, but those guys were loyal...
Zucca:

--- Quote from: olkipukki on February 28, 2020, 12:36:41 pm ---Yes, that's okay.

--- End quote ---
Why it is ok? Why not tell me immediately to contact the sender?


--- Quote from: olkipukki on February 28, 2020, 12:36:41 pm ---Nothing to do with sender/receiver; you are not their customer, you didn't pay $ directly

--- End quote ---
Correct, but is it possible for the receiver to pay directly? AFAIK 99% the customer is the sender.
Anyway this is not a complain point but just an information on what happen.


--- Quote from: olkipukki on February 28, 2020, 12:36:41 pm ---Well, you should contact first whom you paid for your shipment, not a courier.

--- End quote ---
And it would have change something? really?  :popcorn:
If they don't care about customers....



--- Quote from: olkipukki on February 28, 2020, 12:36:41 pm ---Do you mean for UPS VAT service? Yes, they will charge (as everybody else) for this.

--- End quote ---
Right I paid once, and two months later suprise suprise I had to pay again for some correction. Does UPS
does it to everybody else? If they send me a third bill what I do?


--- Quote from: olkipukki on February 28, 2020, 12:36:41 pm ---Sorry, I cannot recommend a reshipper, I am using UPS

--- End quote ---
Never used a reshipper? Sometime there are nice stuff in ebay US but the seller won't ship outside US.
You could have missed some good deal.
Lord of nothing:
Since 2 Years I want some special First Aid Bags from the US.
The Company would ship it to Austria for 120$ (~2Kg Parcel) without Import Tax.  :scared:
I try to contact DHL, UPS, Fedex but non of them replay to my E-Mail.
I looking for some Shipping Company who:
a) Pick Up the Parcel from there Factory
b) Made a Valid Custom Declaration
c) Charge me the Fee for that
and is affordable?

Or is someone here from Durango, CO 81303 and would Pick that stuff Up and ship it?
Thanks
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