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| Returning a device purchased from Chinese seller with eBay/paypal : need advice |
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| ytterligare:
:bullshit:Well...I knew this topic was hot :popcorn: Anyway, it might be a coincidence, but after yesterday eve I finally raised a dispute with the seller through eBay, this morning I woke up with a message from eBay saying I've got full refund from him : case closed. :-+ I say it again : if you payed the item with Paypal, you're eligible for up to 12 shipping refund of 30 Euro each every year, as per Paypal policy...you just have to subscribe to the return program for free. ciao Andrea P.S. : according to DHL, the item is still "frozen" at the chinese custom, waiting for paperwork from the seller : I don't know what happened but maybe eBay got some leverage of any kind on the seller... |
| YetAnotherTechie:
--- Quote from: Bicurico on May 21, 2021, 02:02:48 pm ---Just complain: "DOA - Dead on Arrival, want 100% refund and am not willing to ship back, unless seller have the item picked up at his expense". If the seller does not agree, open an eBay/Paypal dispute. --- End quote --- Do you also do this for items you purchase in physical shops? |
| PlainName:
--- Quote ---Do you also do this for items you purchase in physical shops? --- End quote --- The law (here) is different for online and offline stuff, because you cannot inspect stuff you buy online without first buying it and having it delivered. So the answer to your question should be "No, because you can inspect it before you take it away." However, if you're buying new then often you can't inspect it because it's in a sealed package, and if that turns out to be DOA when you get it home then you're within your rights to return it. So the real answer to your question is "If it's faulty, sure." |
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