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Right to repair, my problem with it
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bdunham7:

--- Quote from: Shock on October 08, 2021, 04:57:21 pm ---Mandating longer warranties is the way to go. It will change the whole ecosystem.

--- End quote ---


Warranty does not mean repairability.  Even many simple products now are entirely unsupported in any technical way and the only thing the seller can do is a unit replacement.  I just repaired a $400 mini wine cooler for a friend--the so-called manufacturer (actually an importer) offers no service, parts or information and suggests buying a new unit if anything fails.  A new generic 120mm fan (and a drop of oil would have fixed that) and it is good to go--except the power brick gets too hot.  It likely needs some capacitors, but it is glued together.... |O

There's no technical reason this needs to be this way.  Most of the parts that are likely to fail on this unit are not uncommon or strange and any idiot with a screwdriver set should be able to replace most of them.  Power bricks can easily be made to screw together, with a sticker over the screw holes.  Warranty policy won't help any of these issues.
Brumby:

--- Quote from: langwadt on November 02, 2021, 08:37:33 pm ---
--- Quote from: Shock on October 08, 2021, 04:57:21 pm ---Mandating longer warranties is the way to go....

--- End quote ---

are you willing to pay for it? is everyone else?

--- End quote ---
We are all going to pay no matter what direction things go.  It's simple economics.

Yes, your old TV from the 60s or 70s could be more readily repaired - but they cost a greater percentage of the average wage back then than today's offerings.  The market has also changed significantly as well.

I think it's a case of Back To The Future. ..
Psi:
Selling spare parts of an appliance can be a lot more profitable, margin wise, than selling the original device.

Even if it cost 3 times the retail price to buy all the parts necessary to build the entire product those spare parts would still be reasonably priced for a repair.

Normally the part needed for a repair is a very small percentage of the total product so paying a bit more for it is not really a problem.

Obviously there is a point where the part is overpriced and the manufacture is trying to force you to buy a new one rather than repair the old one.  However i think there is quite a bit of room between these two points for spare parts to be priced fair while still giving a good profit margin to the manufacture that is higher than the margin on the original product.

I don't see supplying spare parts to be something that needs to be "paid for"
ataradov:
Having to manage a warehouse of those spare parts and logistics of shipping them one by one is a nightmare.  And you will not get too many retail shops wanting to carry all the parts for all the devices in a world, so it would be on a vendor to ship them and then deal with the customers that screwed up something because they tried to do something like in a TikTok video.

It is way more complicated than it seems.

And in some cases parts are not even available in one place, they go into sub-assemblies, which are shipped to other locations for final assembly.
bdunham7:

--- Quote from: ataradov on November 03, 2021, 02:50:41 am ---It is way more complicated than it seems.

--- End quote ---

Operating systems, open heart surgery and rocketeering are also very complicated, but they are solved problems in a mature field.  No matter how horrendously complicated you try to make parts and service, it has been done successfully for many years by all sorts of companies.  The economics may fail at some point using old methods, mostly due to the ongoing costs of having people available.  And some products are indeed just not reasonably repairable.  But the example I am talking about would cost a pittance to make parts and information available.  However, they've chosen not to and the obligations of a warranty seem unlikely to change their minds.
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