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| RS Components new crappy webiste |
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| mikeselectricstuff:
--- Quote from: Cerebus on July 31, 2021, 01:33:01 pm ---Another classic RS fuckup. I took a look at the table Simon indirectly refers to above and found this: Now, I'm looking at the whole "Instrumentation Amplifiers" table and there is one part they are holding a "Maximum Voltage Gain" parameter for, and that 'gain' is 0.172 dB (I suspect that it would be completely lost on the folks at RS that a gain of 0.172dB is obvious an error figure of some sort.*). Just one part, it's blank for all the others. The part, if you select on that field, is an AD8221, which actually has a maximum voltage gain of 1000, aka 60 dB, not 0.172 dB. Don't worry though, that's only wrong by a factor of 1000, what's that amongst friends? What the fuck do they think they are doing?. They waste screen and database space to hold a selection parameter for one part and one part only, failing to populate it for the other 341 parts in that table. Then they even get the value stored there completely wrong. To put it in terms that the folks at RS might understand, suspecting that electronics specific stuff confuses them, it's like having a box for 'colour' on a page where you're buying t-shirts and then filling it in with 'white' for one product which happens to be a black t-shirt and leaving the rest blank. All having that parameter selectable can do is make it harder to find a suitable part. It doesn't merely fail to add value from their service, it actually takes it away! * Perhaps this is why they do so badly at website design, they've go a metric somewhere that tells them how many customers they have gained and every time they make a website change the number goes up. Only they have failed to notice the minus sign at the front of it, 'sums' being hard and all that. --- End quote --- Parametric data at distributors except Digikey has always been, and likely always will be poor, as the only way to do it right is to have people that understand what the numbers mean do the data entry, and that's expensive, I accept that it's unrealistic to fix this, so for me the most important thing is to be able to search in a way that avoids missing potential parts. i.e. very quick and easy ways to select multiple options, and quickly view a large number of parts to scan through visually. One of the most annoying ways that RS obstructs this is that they don't show stock levels in search results. |
| mikeselectricstuff:
--- Quote from: Simon on July 31, 2021, 02:36:13 pm ---They did one better than that for filling wrong numbers in. I bought £32k of stock off them for a mere tenner! --- End quote --- ISTR a while ago Dave had a sideline in buying a particular Fluke meter from RS listed at an incorrect price and reselling on Ebay.... |
| Cerebus:
--- Quote from: BradC on August 03, 2021, 10:32:56 am ---Unfortunately it's still "new and awful" here. --- End quote --- Different time zone and they probably do re-deploys in the wee small hours. Or it's a nation by nation thing and they have decided to make you continue to suffer. |
| Zero999:
--- Quote from: Cerebus on August 03, 2021, 10:42:25 am --- --- Quote from: BradC on August 03, 2021, 10:32:56 am ---Unfortunately it's still "new and awful" here. --- End quote --- Different time zone and they probably do re-deploys in the wee small hours. Or it's a nation by nation thing and they have decided to make you continue to suffer. --- End quote --- I'm in the UK too and also get the new crappy webside. Perhaps the old one is still up and you got to it using an old bookmark or link? If so, please post it. I'd love to use their old, slightly less crappy site! |
| Cerebus:
--- Quote from: mikeselectricstuff on August 03, 2021, 10:37:07 am ---Parametric data at distributors except Digikey has always been, and likely always will be poor, as the only way to do it right is to have people that understand what the numbers mean do the data entry, and that's expensive, I accept that it's unrealistic to fix this, so for me the most important thing is to be able to search in a way that avoids missing potential parts. i.e. very quick and easy ways to select multiple options, and quickly view a large number of parts to scan through visually. One of the most annoying ways that RS obstructs this is that they don't show stock levels in search results. --- End quote --- I think you're cutting them too much slack. If they sold cheese you wouldn't expect a Stilton to be listed as Roquefort, or either to be listed as rind washed cheeses, or one of them to be the only cheese of the 150 blue cheeses that they stock that pops up when you ticked 'blue cheeses' in a parametric search, or to have pack sizes variously listed in inconsistent units such as 0.2kg, 200gm, 200g etc. They sell electronic components, it is not too much to expect some domain expertise, just as it would not be to expect it from a seller of cheese. If it costs money to use someone with a reasonable amount of domain expertise to compile your catalogue then that is a cost one has to bear if one wants to be a seller in any specialist domain be it electronic components, cheese, paper, mechanical fasteners, or wet fish. |
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