General > General Technical Chat
RS Components new crappy webiste
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bd139:

--- Quote from: Cerebus on August 05, 2021, 12:17:12 pm ---
--- Quote from: Refrigerator on August 05, 2021, 04:31:43 am ---I wonder how does this impact their business.
I assume a website as bad as this will turn customers away immediately but that is my opinion as an EE.
What does the average joe think of such a website? Do those cringe-tastic descriptions above each section help them out any?
Because they do seem like they're trying to explain the bare basics to someone who knows absolutely nothing like "Ooga booga small signal go in transistor. Transistor make signal BIG :blah: ".
But then you have to wonder what those people are doing there in the first place, because surely there are better places to learn about electronics other than the section description in RS  :-//

--- End quote ---

One word for you: "Makers".

There, I hope you appreciate that because now I have to go and wash my mouth out with soap.  :)

--- End quote ---

I can’t believe I missed this thread and comment. Cerebus nailed it.

And yes the new web site is a fucking shit show.
Simon:

--- Quote from: bd139 on August 15, 2021, 06:10:37 pm ---

And yes the new web site is a fucking shit show.

--- End quote ---

it will be when RS start loosing orders because board assemblers are screeching at design engineers for alternative parts and want to know the stock code, all those bulk orders going out of the window for RS as they are just too much hard work for a "stockist" that puts more effort into fucking up their website than doing what their name says: keep stock!
mc172:
I haven't gone back to RS since this happened. That boat has sailed for me.
Simon:
I've used it very little and as a last resort.  I tried the lead time setting today and it told me that all of the out of stock stuff well into 2022 was available in 3 days. When selecting properties of the search the lead time option disappears. the problem at RS is that they have a database full of crap data but apparently the solution is adding more empty fields to the database and then expecting the search to magically happen on empty fields and changing the look of the search apparently makes up for the lack off or garbage data in their database. RS must be employing UK government ministers.....
bd139:
Don’t even get me started on their database

100 ohms
100R
100 R
100.0 ohms
100 omhs
0100 ohms

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