General > General Technical Chat
Something is wrong with mouser
JohnnyMalaria:
--- Quote from: precaud on March 09, 2021, 03:34:23 pm ---I just had a chat with Mouser CS. I asked, if I place an order for in-stock parts today, when would it ship? The only thing she would say is, due to COVID, it could take up to 5 days to ship.
I find this answer to be BS. There nothing about wearing a mask or social distancing that could cause such a delay.
--- End quote ---
Sure there is.
If I order 2 of each of ten different SMD resistors, 5 of one capacitor value, 10 of another, 4 LDO ICs, 5 feet of RG174 cable, all of these have to be manually counted, cut, packed, labelled, checked and shipped. That's a lot of people handling a lot of items. I can easily imagine the impact. It requires more than a mask and social distancing to maintain reduced risk of exposure and transmission.
They make this clear:
But you can always try to find a supplier who cares more about short-term bottom line than the welfare of their employees.
BrokenYugo:
--- Quote from: precaud on March 09, 2021, 03:34:23 pm ---
I find this answer to be BS. There nothing about wearing a mask or social distancing that could cause such a delay.
--- End quote ---
That's assuming those policies are being enforced. If not I can see how they would be quite short staffed.
SilverSolder:
--- Quote from: precaud on March 09, 2021, 03:34:23 pm ---I just had a chat with Mouser CS. I asked, if I place an order for in-stock parts today, when would it ship? The only thing she would say is, due to COVID, it could take up to 5 days to ship.
I find this answer to be BS. There nothing about wearing a mask or social distancing that could cause such a delay.
--- End quote ---
Could be a problem if the warehouse staff works from home! :D
peter-h:
I have just placed a new order with Mouser. 5 day delay before they will ship.
That's really bad. This was stuff replacing the 12 Feb order which vanished somewhere in the US.
They may be short staffed. Here, the Post Office has loads of people off work. My friendly postman says they are mostly taking the piss, because if you phone in saying you have a cough you get a few days off with no questions asked.
JohnnyMalaria:
--- Quote from: peter-h on March 09, 2021, 06:16:41 pm ---I have just placed a new order with Mouser. 5 day delay before they will ship.
That's really bad. This was stuff replacing the 12 Feb order which vanished somewhere in the US.
They may be short staffed. Here, the Post Office has loads of people off work. My friendly postman says they are mostly taking the piss, because if you phone in saying you have a cough you get a few days off with no questions asked.
--- End quote ---
Vaccination in TX is somewhat lamentable. In Tarrant County (where Mouser are), about 10% of the population have received both doses. This means that it is highly unlikely that people working at places like Mouser have been vaccinated yet.
I don't understand why people expect business as usual.
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