Author Topic: ST screw up  (Read 3078 times)

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Offline House91320

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ST screw up
« on: January 28, 2011, 11:11:00 pm »
Yesterday st sent me 100 100amp duel diodes and i trying to figure out who to contact about retuning them any one got an idea?
ps # sth20004tv1
 

Offline johnboxall

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Re: ST screw up
« Reply #1 on: January 29, 2011, 12:10:35 am »
Surely there would be some paperwork with the shipment that has ST contact details on it.

Offline House91320

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Re: ST screw up
« Reply #2 on: January 29, 2011, 03:11:49 am »
no only an invoce
 

Offline johnboxall

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Re: ST screw up
« Reply #3 on: January 29, 2011, 07:45:03 am »
Your profile doesn't tell me anything about your location, so visit here:
http://www.st.com/stonline/contactus/index.html
and look up your local ST contact.

Offline Hypernova

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Re: ST screw up
« Reply #4 on: January 29, 2011, 10:15:09 am »
Wait, did you order something and they screw up or did they just post that to you out of the blue?
 

Offline cybergibbons

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Re: ST screw up
« Reply #5 on: January 29, 2011, 11:38:38 am »
If you are in the UK and your didn't order these and they turned up, then you can just keep them. Unsolicited goods.
 

Offline House91320

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Re: ST screw up
« Reply #6 on: January 30, 2011, 09:16:51 am »
dose that applie to the us
 

alm

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Re: ST screw up
« Reply #7 on: January 30, 2011, 09:30:10 am »
dose that applie to the us
Talk to a local lawyer.

Even if you're not obligated by law to do something about it, that doesn't mean that you can't be nice. How would you like someone to react if you send your stuff to the wrong address? If this were unsolicited, I would definitely talk to ST and tell them I can send it back (or they can send someone to pick it up) at their expenses. I would refuse to pay the invoice, however, if I didn't order it.
 

Offline House91320

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Re: ST screw up
« Reply #8 on: January 30, 2011, 09:43:00 am »
the problim i am hving is it was sent from digikey so who would i contact
 

alm

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Re: ST screw up
« Reply #9 on: January 30, 2011, 09:56:10 am »
Yesterday st sent me 100 100amp duel diodes [...]
ps # sth20004tv1
So ST didn't send them, but Digikey did?

the problim i am hving is it was sent from digikey so who would i contact
If Digikey sent them, you should talk to Digikey. Is this really that hard? Are you trying to make a point about the US public education system?
 

Offline House91320

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Re: ST screw up
« Reply #10 on: March 13, 2011, 05:38:53 am »
St's policy is if your oder is screwed, oder again.
 


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