General > General Technical Chat
The Rigol DS1052E
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xani:
Yeah, just ordered one from DE, ~$400 for 1GS 50MHz scope is just sick, i was wondering about buying rigol, in my country (Poland) they are for about ~$600.
I wonder how cheap scopes will look in 2 years... maybe some company will relase "Open Source" scope so u can modify it's software, add features etc. that would be awesome ;]
Andrew:
My bet is also on Rigol being behind this.

I don't recommend buying Rigol, due to my experience with their joke of a customer service. As a test, try to get a firmware update ...

But if someone still wants to get a cheap 1052 you could try http://www.getbetterlife.com/rigol-ds1052e-50mhz-oscilloscope-color-monitor-1gsa-usb-dso_p797.html

The company looks rather strange, I have no experience with them and no affiliation, so it is your own risk.
Simon:
Yea I noticed that the support side of Rigol looks a bit crap but then you get what you pay for, they can't even make software that will run on vista !
chemicaloliver:

--- Quote from: Simon on January 08, 2010, 10:20:11 pm ---Yea I noticed that the support side of Rigol looks a bit crap but then you get what you pay for, they can't even make software that will run on vista !

--- End quote ---
Having just used the software to load a saved .wfm waveform you're probably better without the software! It took me about 20 minutes to find how to load the file, it's in a very odd place. The software seems to work fine  they've just never heard of usability.
Andrew:

--- Quote from: Simon on January 08, 2010, 10:20:11 pm ---Yea I noticed that the support side of Rigol looks a bit crap but then you get what you pay for, they can't even make software that will run on vista !

--- End quote ---

Well, $700 for not getting vista or win7 software with a function generator. $150 or so would have bought me some disposable generator from some dodgy no-name Chinese company, but at least with barely working PC software. I am that ---><--- close to going ballistic on the Rigol "support". I know it won't change a iota, because it is management that is f... this up. But it will help me to keep sane. They so deserve it.

E-Mailing with their support is like pulling teeth. Rigol never volunteers information. And why the f... can't they just make new firmware available for download? Why does one almost have to b... support to get information about new firmware, and to get the firmware? And why don't they tell you what actually changed in the firmware?

I think I am now in the mood to send their "service" the mother of all rants. Just so they can have some fun on Monday. May their soldering irons fail at the most inconvenient moments.
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