General > General Technical Chat
The Rigol DS1052E
<< < (132/166) > >>
beerhunter:
Just got a reply from Rigol NA in Ohio. A firmware bricked scope will cost "North of 200 bucks in parts and labor" to fix. The repair not covered under warranty of course and a hacked scope is NOT covered under warranty anymore.

Got no answer if a bricked scope can be fixed by just re installing a USB stick firmware download. Would really like to see if it can be done though.
alm:
Either they replace the complete mainboard (not unreasonable if the IC is soldered down), or they just want to discourage hacking it. Can't argue with the fact that hacking it voids the warranty.
Polossatik:
@ halman: just to know, did you use the firmware file included in the "DS1052E to DS1102E.zip" file ?

I also added a extra warning to the USB guide to double check your USB stick works with the rigol.
beerhunter:
Now heres an interesting development. Rigol NA in Ohio sent me a version of the firmware that is only designated 00.02.04 .I asked them to send me the latest FW with the help files. So I was expecting the 00.02.04.01 file.  I was in a what the hell mode so I loaded the file into my USB stick and shoved it into the front panel port. It immediately told me that there is a higher rev FW and do I want to update?

Sure, what the hell and I hit the OK button. Not expecting much I reset the scope after it was done and now the help files are working again!! Yayy!! I am glad I didn't turn the scope into a wheel chock or a brick.
If anybody is interested I'll attach the file or you can contact Rigol in Ohio directly for the file.

Oh, and the 100 Mhz. upgrade is still there so not to worry.
rf-loop:
Whole version is not (afaik) displayed on scope system info. 00 and 01 displays in system info as 00.02.04
You can ask it with *IDN command and there may be 00.02.04.01 or something else.
Navigation
Message Index
Next page
Previous page
There was an error while thanking
Thanking...

Go to full version
Powered by SMFPacks Advanced Attachments Uploader Mod