General > General Technical Chat
uCurrent shipment issues to European countries
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wraper:

--- Quote from: janoc on April 08, 2015, 08:40:30 pm ---Basically, if you are at work and the package is addressed to your home, the DHL/UPS/Fedex guy shows up and rings at your door at some random time between about 9AM to 5PM and then leaves. Without leaving a note (unlike normal mailman), they won't call you (a DHL man once told me that the driver has a phone but that they are explicitly forbidden to call clients!) and good luck chasing the package up when you don't even know that there was a delivery attempt. And after 3 delivery attempts (that you have no clue about if you don't have a tracking number) the package is returned back to the sender. Yay ... (had that happen).

--- End quote ---
Exactly the opposite here, they even won't try to deliver to private address without calling you. So if there is no phone number on the package, they won't deliver unless you call them yourself (if you know the tracking number)  :-DD.
mikeselectricstuff:

--- Quote from: janoc on April 07, 2015, 01:54:13 pm ---
--- Quote from: kjs on April 06, 2015, 09:04:24 pm ---Mouser and Digikey do all the import stuff for you and pay the taxes and duty. They even have European offices even though the stuff usually ships from the US. That's why you never have issues with them.

--- End quote ---

That's not completely true. Digikey will not pay the taxes and duty, that is left to you, the recipient. They just send it from their US warehouse in a "hail Mary" style, letting you sort out any local messes. What they do right is that they declare the goods properly and are likely well known/registered with the customs, so you are unlikely to have issues. However, should anything crop up, good luck.

Digikey's "office" in France is pretty much only a phone/fax line and the French mutation of the website. All business is done directly from the US.

--- End quote ---
For the UK, Digikey do collect taxes at the time of order- this has been the case for the last couple of years or so.
mikeselectricstuff:
As regards CE mark, Dave could honestly apply it as there is zero chance of emissions from this product. Could be immunity issues but nobody is going to care about that.
AFIK there is no requirement for Rohs marking - I think it now comes under CE marking anyway.

The answer is probably to ship to Germany via another EU country
HighVoltage:

--- Quote from: mikeselectricstuff on April 10, 2015, 08:36:22 pm ---For the UK, Digikey do collect taxes at the time of order- this has been the case for the last couple of years or so.

--- End quote ---
If I order from Digikey or Mouser and it is shipped by Fedex or DHL express, the shipping company does the filing of the import papers and collects the duty and taxes. I usually get a separate invoice from the shipping company a few days later and just pay them.

Lately ebay USA has changed and during the checkout and payment to a seller, the import duty and VAT is calculated automatically and added to the payment. Then the US seller is getting a shipping address in New York and from there it is shipped to a central location in Germany. Then in Germany it is delivered with a local delivery company. Really convenient and no hassle and total delivery time is even faster. It seems like ebay is adapting to the problems with the German customs.

 
janoc:

--- Quote from: mikeselectricstuff on April 10, 2015, 08:36:22 pm ---For the UK, Digikey do collect taxes at the time of order- this has been the case for the last couple of years or so.

--- End quote ---

I think the reason is that they actually have some business in UK, so they have to collect VAT. In France they leave it to the recipient to pay at the post office/to the delivery man/by separate invoice, because they ship everything from the US (I was asked to fill some ITAR forms for 2 PIC18Fs!!!). In Denmark nobody bothered ...


--- Quote from: HighVoltage on April 10, 2015, 08:49:38 pm ---If I order from Digikey or Mouser and it is shipped by Fedex or DHL express, the shipping company does the filing of the import papers and collects the duty and taxes. I usually get a separate invoice from the shipping company a few days later and just pay them.

--- End quote ---

Yep, exactly the same to France. You forgot to mention that Fedex/DHL/UPS actually invoice you their processing fee for doing the customs too (normally that should be Digikey's/Mouser's duty to declare it). So in the end it can be pretty expensive.
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