General > General Technical Chat
UPS brokerage Germany holding my Digi-Key capacitors? [resolved .... sorta]
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janoc:

--- Quote from: Siwastaja on October 15, 2021, 04:58:31 pm ---Digikey shipping is supposedly DDP. At least on digikey.fi. AFAIK it should be the same everywhere, it's their business model.

Google DDP for explanation if you don't what it means.

This shit just should not happen. It's all included in the price. You already paid it to be delivered to your door, no questions asked, no money asked, no delays.


--- End quote ---

No it is not. At least not everywhere. They don't offer the same shipping options to every country, so what applies to you in Finland doesn't apply to someone in France or Romania. We have been discussing this before, I believe.

Monkeh:

--- Quote from: Psi on October 15, 2021, 12:26:52 pm ---The media then blew it out of all proportion and made it seem like every international company was required by law to register for UK VAT and pay it on every shipment they wanted to send to UK. Which is completely untrue

--- End quote ---

Now this is completely offtopic, but the media didn't say that; the government did.

If you've actually managed to locate and parse the applicable legislation, I'm all ears.
Oldtestgear:
I placed an order with Digikey on Monday of this weeK & parts were delivered by UPS on Wednesday morning. The system is working here in the UK anyway.  Agreed that the only sensible way to deal with gigikey is to pad an order over the £33 minimum for free shipping. I did not use Digikey  because of the USA shipping but they were the only distributor with stock of the parts needed to refurbish my 3458a DMMs.


FWIW
Phil
tooki:

--- Quote from: janoc on October 16, 2021, 01:03:14 am ---
--- Quote from: Siwastaja on October 15, 2021, 04:58:31 pm ---Digikey shipping is supposedly DDP. At least on digikey.fi. AFAIK it should be the same everywhere, it's their business model.

Google DDP for explanation if you don't what it means.

This shit just should not happen. It's all included in the price. You already paid it to be delivered to your door, no questions asked, no money asked, no delays.


--- End quote ---

No it is not. At least not everywhere. They don't offer the same shipping options to every country, so what applies to you in Finland doesn't apply to someone in France or Romania. We have been discussing this before, I believe.

--- End quote ---
You’re correct that it varies by country, Siwastaja was wrong about that.

But your characterization of the situation is also wrong. Have you even looked at Digi-Key’s site in detail? I just looked at the options for France, and it is indeed one of the countries where the incoterms vary not only by shipper, but by currency: if you pay in Euro, UPS is DDP only for business customers with a VAT ID. But if you pay in USD, UPS shipments are DDP for everyone.

With that option, you should have NONE of the issues you report.
Siwastaja:
Yes and the OP is in a country where Digikey's DDP.

Thanks for correcting me though, there clearly are some countries where they don't ship DDP incoterms. I don't understand why, it would be simpler, and good customer service, to follow one policy.
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