USPS Electronics Delivery

[engrguy42]

Wow, first time for everything I suppose...

Ordered some electronics stuff from Amazon. Maybe a week later the USPS status updates to "Delivered". WTF? I go outside, look all over the place, and nothing.

I email the seller and they say, yeah, wait a couple days and see if it shows up. Waited a couple days and nothing shows up.

Emailed the seller again and still waiting for response.

Anyone had that before? I imagine the USPS guy delivered to the wrong address, and some neighbor will probably put it up on eBay in a week or two. But I'm curious, what should I expect from the seller? I feel kinda bad for them, cuz I assume it's probably a long battle with USPS to get a refund, if ever. So do they just take a loss and give me a refund? Or maybe just ignore me until I go away... 

[thm_w]

Does the USPS tracking number state the correct city or location?
Start the missing item claim with Amazon, either amazon or the seller takes the loss yeah. I don't think USPS would refund them anything unless a signature was required.

[engrguy42]

Yeah, I'm told that the seller starts a claim with USPS, and then USPS can grab the GPS location where the package was left. 

Then a SWAT team surrounds the place... 

[ivaylo]

Yeah, had the same happen to me on an ebay package. Post office said they’ll check the GPS of the vehicle, blah blah. Box appeared at the door two days later. No idea... good neighbor? Software malfunction? Seller couldn’t do anything of course. Good luck.

[james_s]

There are two things that happen, the one that has happened to me a bunch of times is the package gets delivered to the wrong address. My neighbors have always been kind enough to drop it by when that happens.

The other is porch pirates, that's getting more and more common. The one that hit my street last year was following the Amazon delivery van around and swiping the packages soon after they were delivered.

[jpanhalt]

The experience I have had confirms that the seller/shipper files the claim.  Reimbursement goes to that person, and you presumably are reimbursed or the charges are cancelled.  In other words, it follows the money.

I ran into a seller in Florida a few years that shipped damaged auto parts x2, then filed claims against USPS.  It seemed obvious to me that the damage did not occur in hipping.  Even the factory Ford boxes were labeled "defective," but USPS didn't seem to care.   It was really pretty shady.

[engrguy42]

My hunch in my case is that it was a new delivery guy (I just noticed in the last week or so it's not the normal one), and maybe he goofed and delivered to the wrong address. And with all this covid insanity I'm guessing this could be a challenge. The delivery guy has to go to the GPS address it was delivered to, and then has to knock on the door and ask "hey, 'fess up, where is it?", but people won't open the door because of covid and so on.