Author Topic: What happens when you re-use tracking numbers but don't refresh the database  (Read 686 times)

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Online Alex EisenhutTopic starter

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I've always wanted to go!
Hoarder of 8-bit Commodore relics and 1960s Tektronix 500-series stuff. Unconventional interior decorator.
 

Offline jpanhalt

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That happens. A few years ago, I bought an auto part (a piece of trim, about $200) from a shady (known only in retrospect) company in Florida.  It was defective, and I returned it.  The replacement part was just as defective.  Returned it, but accidentally attached the wrong USPS label to the package.  Realized it almost immediately after submitting it to the Middleburg, OH P.O.  Figured it would let me swap labels. I could see the box from the counter.  No way.  It was still delivered, but the tracking showed the original delivery.

One thing I learned is that defective parts are not always returned to the manufacturer.  In that case, it was a Ford part.  They make it into a grey market.  Ford lets them be resold.  The original authorized dealer passed it on the the shady dealer.  Second, my credit card saved me.  In the end, I found a truly authorized dealer and got a good part.  Third, be very careful to know whether you are dealing with the actual company or an "authorized reseller."  If you look at Verizon (an unrelated example), there are "Verizon stores" and "authorized resellers."  Verizon may not stand behind what an authorized reseller sells. 
« Last Edit: December 23, 2021, 12:23:03 am by jpanhalt »
 


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