General > General Technical Chat
What happens when your cloud service just pulls the plug - Insteon gone
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xrunner:
I've already moved on to a Lutron system with one hub and four lamp dimmers. It's got a better app (IMHO), and it doesn't require the cloud to work. However it will control lights from the cloud if you have an internet connection on your phone. Otherwise it's local control.

It also came with two stand-alone remote control Pico switches you can link to an individual dimmer, for convenience if you don't want to use the app (another means of local control).

As has been stated, the Insteon light switches work over the cloud with the Insteon hub, that's why they stopped working when they quit the business. Well to clarify, the lights in my house didn't stop being controlled by the hub, but you got locked-out of modifying the schedule, and the app stopped working so you could not turn the lights off before the schedule would, or back on anytime you wanted to. Well sure, you could walk up to the dimmer module and push the switch.  :P

They work over the cloud using their system model - if you want to use some other system that works with them locally, then it's up to you to figure it out. But for people that don't want to do that, or can't go to the trouble, they want to re-enable the hub functionality for a recurring charge going into the future. That's the new businness model ...

Good Luck
Bud:
What does that mean "a small group of passionate Insteon users that have successfully acquired Insteon" . Don't they have a legal company name in order to run this business? Sounds fishi.
rdsi:
Hmm, maybe they are back from the dead - Insteon
If the new company can bring all their products back I'll probably stick with them...
We'll have to wait & see!
Ed.Kloonk:
I'd only hand them money I'd be prepared to loose. The tech economy sector has now become vastly different compared to the high times during which the company was founded. The Tech industry was as fertile as it was ever going to be since the early 2000s.

Bassman59:

--- Quote from: madires on June 12, 2022, 10:23:37 am ---
--- Quote ---With that in mind, our immediate plan is to make the Insteon Hub services a self-sustaining business. This is where we need your help. To properly and responsibly run and support these services we will be introducing a yearly subscription fee of $39.95, or $69.95 for two years.

--- End quote ---

Rinse and repeat. >:D

--- End quote ---

They should say up front that the only way to maintain the cloud access is to charge users for it. That's what they imply by this statement, but honesty and clarity would be nice.
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