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What happens when your cloud service just pulls the plug - Insteon gone

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xrunner:
If you don't know already, Insteon is a set of devices that let you control lights and other devices via a wireless link to a central hub. I've probably had the system for 6 - 8 years or so.

Last week my Insteon hub's LED went red, indicating it couldn't communicate with the Mothership (Insteon's servers). After troubleshooting locally I searched online to see if others had the same issue. They did. Long story short - they just pulled the plug and quit with no notice to customers. Phone is disconnected, emails not answered.

Problem is, using their components, you cannot "bypass" the hub with the type of topology they designed, even though you have an app on your phone, she no work that way captain. I did have all my timers set up and they are still working from the memory in the hub, but they cannot be altered any longer and individual lights cannot be turned on/off remotely. No Insteon server - no worky.

Some guy even drove by the Office in SoCal (Irvine, CA) and verified they all skedaddled off and shut down. I think there might be some hacky ways around it but my plan now is to go with another system and move on. A system that does not depend on the cloud of course.

Beware the Cloud!  :(

Below is a link explaining it or you can go to Reddit and read more if you are so inclined -

Insteon pulls the plug

kripton2035:
if you really need a cloud, make your own private cloud on a NAS device. or be prepared to something like that ! (i.e. make backups if possible)

Towger:
Just thank your self luck they just control your lights etc.  I have had a couple of customers on over the years, in a panic at the companies they used to host their back office (accounts, payroll, stock control etc) functions in the 'Cloud' suddenly decided to shut down.

PKTKS:
What to expect?

A CLOUD  is just a single node of catastrophe ...

Rationale of it it is obviously by now:
-  Remove all control from USER/CUSTOMER to landlord business man
- Deprecate as a whole  all de facto Internet services ( Mail FTP SSH remote protocols.. etc IRC..)
- Replace all the now deprecated  legacy services with "New cloud modern"  business ones..

Things are converging fast to such pre locked  devices  offering modern  services..

Business - cheap and dirt ones

Paul

free_electron:
Z-wave. There is no cloud command and control server. It's in your home.

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