General > General Technical Chat

What is going on at Mouser?

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TopQuark:
I ordered a few crimp connectors and 5-10 qty jellybean chips for lab restock yesterday on Mouser.

Mouser local office sent an email saying that they canceled the order as they don't sell to resellers or trade companies. I said I am neither one of them and asked if I could have the status fixed.


--- Quote ---Dear <redacted>,

Please apply the new MyMouser account with new email.

And place the new order.

Therefore, would you cancel this order first?

--- End quote ---

Jeez, flagging a user as persona non grata, then tell them to try again with a new email to bypass their decision. I'm guessing the Mouser customer service team have had enough of this nonsense themselves.  :palm:

I took my order to Digikey, shipped immediately without issues.

mikeselectricstuff:

--- Quote ---Our export department have confirmed we are unable to ship these parts to you in accordance with US Exports rules and regulations.

--- End quote ---
:wtf:

mikeselectricstuff:

--- Quote from: luudee on October 06, 2023, 02:59:44 am ---

Never a problem with LCSC - IF they have the part in stock ....

The US with it's insane politics will destroy everything, even passive components supply chain ...

Cheers,
rudi

--- End quote ---
With Mouser's stupid delays, it's actually quicker to order from LCSC now

MK14:

--- Quote from: mikeselectricstuff on October 06, 2023, 08:50:42 am ---
--- Quote ---Our export department have confirmed we are unable to ship these parts to you in accordance with US Exports rules and regulations.

--- End quote ---
:wtf:

--- End quote ---

That would seem to be ridiculous.  It seems (speculation), that their methods of export control, are far too secretive, slow and catching (almost certainly) innocent people, just trying to get on with their usual, day to day activities.

mikeselectricstuff:

--- Quote from: MK14 on October 06, 2023, 09:42:36 am ---
--- Quote from: mikeselectricstuff on October 06, 2023, 08:50:42 am ---
--- Quote ---Our export department have confirmed we are unable to ship these parts to you in accordance with US Exports rules and regulations.

--- End quote ---
:wtf:

--- End quote ---

That would seem to be ridiculous.  It seems (speculation), that their methods of export control, are far too secretive, slow and catching (almost certainly) innocent people, just trying to get on with their usual, day to day activities.

--- End quote ---
The part I ordered is now back in stock at Digikey so I just places the exact same order there, let's see what happens...

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