Author Topic: What is going on at Mouser?  (Read 10136 times)

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Online SiliconWizard

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Re: What is going on at Mouser?
« Reply #50 on: October 06, 2023, 11:34:14 pm »
Well, welcome to Hollywood.
 

Offline rsjsouza

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Re: What is going on at Mouser?
« Reply #51 on: October 07, 2023, 12:09:07 am »
It is sad to see such embarassing situation from Mouser - being local, I tend to favour them instead of others but I would probably be mad with the lack of updates.

I also have been caught many times in the situation mentioned by Ataradov: any name or company matching a specific list of export controlled agents or countries is met with an immediate shutdown of communications - yes, even to simply try to explain the situation to the other party.

On the other hand, there might be a mess up with updated export regulations of Brexit. I know there were some talks of new rules for UK, Canada, etc.

All in all, it is good to have options.
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Oh, the "whys" of the datasheets... The information is there not to be an axiomatic truth, but instead each speck of data must be slowly inhaled while carefully performing a deep search inside oneself to find the true metaphysical sense...
 
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Offline mikeselectricstuffTopic starter

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Re: What is going on at Mouser?
« Reply #52 on: October 11, 2023, 03:57:03 pm »
A quick poll of a few assembly subcontractors at the EDS show today - of those who used Mouser, a few had definitely seen noticeable delays in Mouser orders recently, so it's not just me...!

Also, TME reported a high percentage of shipments experiencing customs delays for shipments going outside Europe. Forgot to ask if this included UK
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Offline EPAIII

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Re: What is going on at Mouser?
« Reply #53 on: October 12, 2023, 10:30:49 am »
Instead of actually telling you why, perhaps they could just send a copy of the law or regulation and let you draw your own conclusion.

But then, I am not a lawyer.
Paul A.  -   SE Texas
And if you look REAL close at an analog signal,
You will find that it has discrete steps.
 

Offline mikeselectricstuffTopic starter

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Re: What is going on at Mouser?
« Reply #54 on: October 12, 2023, 10:51:02 am »
Instead of actually telling you why, perhaps they could just send a copy of the law or regulation and let you draw your own conclusion.

But then, I am not a lawyer.
This was posted earlier - it's rather vague and open to interpretation.
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Online Someone

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Re: What is going on at Mouser?
« Reply #55 on: October 12, 2023, 09:36:34 pm »
Instead of actually telling you why, perhaps they could just send a copy of the law or regulation and let you draw your own conclusion.

But then, I am not a lawyer.
This was posted earlier - it's rather vague and open to interpretation.
Despite many clear requests for the specific law, no links have been given (only document linked so far did not mention which laws or legislation applies).

These outcomes are almost certainly overly cautious interpretations of interpretations of interpretations, which is why the original source is so important.
 

Offline mikeselectricstuffTopic starter

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Re: What is going on at Mouser?
« Reply #56 on: November 30, 2023, 11:25:17 am »
Latest order (LCDs and screw pillars) has actually shipped after 3 days in "export review". Still a poor service but at least it shipped this time.

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Offline watchmaker

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Re: What is going on at Mouser?
« Reply #57 on: November 30, 2023, 12:49:07 pm »
But, if the reason is entirely out of that organisations control, and would mean they would be breaking certain laws and/or liable to lose a substantial amount of business, as a result.
This assumes there is some law (that no-one can reference) which obliges the retailer to say nothing. Until that is proven it is entirely reasonable to blame the lack of communication from the retailer.... on the choices the retailer made.

Read the USA "Patriot Act".  Entities subject to seizure (libraries and flight schools in particular) were forbidden under heavy penalty from even disclosing they were issued a letter of seizure.  Very Orwellian.

Regards,

Dewey
Regards,

Dewey
 
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Offline jc101

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Re: What is going on at Mouser?
« Reply #58 on: December 01, 2023, 02:57:17 pm »
I just placed an order with Mouser. It will be interesting to see what happens.

I did discover a part in my cart was EAR restricted "Product available only to OEM/EMS and design business customers. Product is not shipped to consumers in the EU or the UK. This product will require additional documentation to export from the United States."

Oddly, this part didn't have the restriction a few weeks ago when I checked the BOM stock levels.  The older generation of the same module doesn't have the restriction, so I went back to that.  It is a UWB radio module from Qorvo, ex Decawave, that I've used before.  The newer one has much lower power consumption, which would have been handy.

Now to see if the order gets snagged by the Mouser systems...
 

Online SiliconWizard

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Re: What is going on at Mouser?
« Reply #59 on: December 01, 2023, 10:34:51 pm »
Brave new world. :-+
 

Offline lezginka_kabardinka

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Re: What is going on at Mouser?
« Reply #60 on: December 01, 2023, 11:13:22 pm »
So for the second time in a month, my order has been "held for export review" for a week with NO Notification.
No reply to an email I sent querying it
And now I get an email saying it's been cancelled, with NO explanation.

What the hell is going on? Mouser used to be a reliable supplier - are the wheels falling off?

(the order items were some LIN transceivers, bog-standard transistors and terminal blocks, nothing remotely export sensitive)

It seems it's being held for export review; just a wild guess.
 

Offline jc101

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Re: What is going on at Mouser?
« Reply #61 on: December 01, 2023, 11:36:25 pm »
I just placed an order with Mouser. It will be interesting to see what happens.

I did discover a part in my cart was EAR restricted "Product available only to OEM/EMS and design business customers. Product is not shipped to consumers in the EU or the UK. This product will require additional documentation to export from the United States."

Oddly, this part didn't have the restriction a few weeks ago when I checked the BOM stock levels.  The older generation of the same module doesn't have the restriction, so I went back to that.  It is a UWB radio module from Qorvo, ex Decawave, that I've used before.  The newer one has much lower power consumption, which would have been handy.

Now to see if the order gets snagged by the Mouser systems...

Well my order has been shipped according to the invoice that has just arrived.  All seems to be there too.
 

Offline spostma

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Re: What is going on at Mouser?
« Reply #62 on: December 12, 2023, 10:20:38 am »
I had a Mouser export restriction because of this 0603 resistor  :-//:
https://nl.mouser.com/ProductDetail/71-CRCW06031R80FKEAH

Reason was that Vishay had not yet released formal export documents.
The dumb bureaucracy everywhere is getting ridiculous.

However, the helpdesk person of Mouser that helped me on the phone (Dennis) was very helpful,
cancelled that single order line, and expedited the delivery.

He said it happens a lot these days.
 
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Offline Technotronic

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Re: What is going on at Mouser?
« Reply #63 on: December 12, 2023, 01:30:16 pm »

Mouser was my very first net 30 acct when I opened my shop in 1996, 100% great service up till 2007 when they
began charging tax on out of state orders. Turns out my state does not consider parts "products" like a TV, chair
or refrigerator which is taxable so I ought not have to pay tax on any parts purchases. Tell that to the illegal alien they hired
who only knows what the computer says. I got into a fight with the dirtbag, and he deleted the account completely. No login anymore, emails rejected,
browser IP blocked, even had my telephone number flagged in the system so I could not call in and escalate the complaint. Every time I visited the site it said I was a robot and had me filling captchas just to view a page.

Every bill i had with them was paid in full on the account and I even wrote in excellent reviews going out of my way to compliment the tech support on their knowledge. So there went 10+ yrs of otherwise great service at the cost of hiring cheap labor.

Regarding the import tariffs, those are to be absorbed by the importer. We are not importing if the order is within our own country.
Its a cheap way for them to pass the costs of the import taxes on the chinese parts and merchandise flooding markets from China
and ruining local economies.

 


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