| General > General Technical Chat |
| What is going on at Mouser? |
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| mikeselectricstuff:
So for the second time in a month, my order has been "held for export review" for a week with NO Notification. No reply to an email I sent querying it And now I get an email saying it's been cancelled, with NO explanation. What the hell is going on? Mouser used to be a reliable supplier - are the wheels falling off? (the order items were some LIN transceivers, bog-standard transistors and terminal blocks, nothing remotely export sensitive) |
| aeberbach:
Best guess is that your name matches one on some kind of watch list, which of course they will not tell you? If shipping to the UK as your flag indicates it's the only thing I can think of. |
| amyk:
Looks like you're not the only one... https://www.eevblog.com/forum/chat/mouser-export-review/ |
| mikeselectricstuff:
--- Quote from: aeberbach on October 03, 2023, 10:59:28 pm ---Best guess is that your name matches one on some kind of watch list, which of course they will not tell you? If shipping to the UK as your flag indicates it's the only thing I can think of. --- End quote --- Whatever the reason, there is absolutely no excuse for no notification of a delayed order - it's just pure incompetence. No similar issues with Digikey, ever. TBH I only tend to use Mouser for things DK doesn't have in stock, or where Mouser are significantly cheaper. |
| jc101:
Interesting did you try giving the UK office a call? I need to order some bits soon, wondering now if I should look elsewhere... |
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