General > General Technical Chat

What is the Linehaul Office?

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Miti:
This is something new in Toronto, or maybe Canada, or maybe just for me. From Jan 2020 until Oct 2023 I’ve ordered 71 items and all of them with one exception showed up in a reasonable time, whether it was Cainiao or another shipping method. Starting Dec 2023 I have received 2 out of 6 orders, none of them with Cainiao. And they seem to be in TO. It’s a local issue.

soldar:
If it makes you feel any better it is just as bad in Spain. About 1/3 of my orders from China get "lost" after arriving in Spain. Tracking shows them being handed over to Spanish Post Office and then they disappear. Just today I got a refund for some fuse-holders that arrived in Madrid on January 22 and promptly disappeared. Like magic!.

I do not want a refund because I have to reorder. I want my stuff. Whoever keeps them might think a small package contains something valuable but will be disappointed to find electronic parts they have no use for.

thm_w:

--- Quote from: Miti on February 15, 2024, 12:08:37 pm ---This is something new in Toronto, or maybe Canada, or maybe just for me. From Jan 2020 until Oct 2023 I’ve ordered 71 items and all of them with one exception showed up in a reasonable time, whether it was Cainiao or another shipping method. Starting Dec 2023 I have received 2 out of 6 orders, none of them with Cainiao. And they seem to be in TO. It’s a local issue.

--- End quote ---

What was the service if it wasn't Cainiao/ultra economy/aliexpress saver? Sometimes they will not show the actual carrier and just put "free shipping", but you can check the tracking after the fact.

Low postage shipments have been slow on and off for the past 5+ years in Canada, usually CBSA related: https://forums.redflagdeals.com/mail-processing-canada-customs-slow-711375/

Consider before you order, is waiting 20 more days worth $1? Or do I actually need this part.
Also if you can, order multiple items at the same time to be upgraded to combined standard shipment.

Simon:
You have to remember that when you buy something from china it is your nominated postal service that have to deliver it for free, that is partly how the cheap/free shipping works. I buy something from china, the put it on a plane to the UK, from there it is Royal Fail that have to deliver at their expense, they are not paid. every country and I think the US/canada, works like this. So long as people ship between these countries it averages, but who sends lots of little packets to china? no one, so this cause added costs to local postal services that they are not reimbursed for so you bet they could not care less.

soldar:
The postal service of the sending country pays to the postal service of the receiving country a fee, called "terminal due", for delivery.  There exist also "transit charges" and other charges. This is regulated by the Universal Postal Union.

https://www.upu.int/en/postal-solutions/programmes-services/remuneration/about-upu-remuneration

--- Quote --- https://www.upu.int/en/Postal-Solutions/Programmes-Services/Remuneration/Terminal-dues

The UPU remuneration system for letters and small packets, known as terminal dues, ensures that the designated operator of the destination country is compensated for the costs associated with the handling, transporting and delivering of the postal items it receives from the sending designated operator.

Terminal dues system

The current methodology for the terminal dues system was established by the 2016 Congress and is applicable for the 2018–2021 period. It places countries in tiered groups and applies different rates based on postal development indexes (see country classification), with the goal of moving all countries into a single rate system. Rates also vary according to item format, with a different rate structure for small and large letters versus bulky letters containing documents and small packets containing goods.
--- End quote ---

The Wikipedia article on the UPU has much information about terminal dues, their history, how they are assessed and implemented, etc.

https://en.wikipedia.org/wiki/Universal_Postal_Union


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