Do you order such packages without tracking? 
You think that matters? They just get lost with or without tracking.
You just don't know how Russian post works. A package without tracking can be simply thrown out by any employee along the way, it is almost non-existent legally, it is a headless rider. Packages with tracking are much more reliable.
The same here but ehat I am saying is thst even with tracking you dont have a case. I am in such a case, dhl till amsterdam, postnl took over, then poof disappeared. The only proof I now have is that they admit they dont know where the package is. *applause*
This is a common problem of a public offer, when you do not have a clear contract with obligations and guarantees. But you see that the Chinese comrades are taking the risk of losses on themselves.
By the way, Russian post has launched a new feature: now for about 1 Euro you can insure the delivery time. If the parcel does not arrive on time, approximately 6 Euros will be paid for each day of delay, but no more than 30 Euros. But it is still unclear how long to consider the deadline.

In general, I am even surprised that our problems, justified by our russian sloppiness, exist both in Europe and in America...
But good cigars in Holland and Germany are much cheaper and of high quality - my daughter always buys them when she is on a trip.
