One big chain store has suspended all inter-store deliveries and on-line orders, they just couldn't keep up.
It's been quite interesting to see how different bike stores are dealing with being open for business.
One major chain's web site says "You will not be allowed to enter the store but our colleagues will be on hand to pick products for you". Similarly, another says "Please stay within the marked customer area. Unfortunatly, access to the wider shopfloor is not permitted. Let a member of the team know which items you require and we will locate them for you".
Both mention that they're really only open to provide essential services to keep key workers moving, which may be absolutely true, or may be a PR statement to try and deflect criticism over whether or not they "should" be open at all. Either way, I took the hint, and didn't even bother visiting either.
Independent stores were operating much closer to business as usual. Clearly there's a major difference between the answers to "how can
we open for business" vs "how can we ask
our staff to open for business".
All the independent stores were all limiting the number of customers in store at any given time, so there was some queueing outside, but all the usual services were on offer - advice, fitting, test rides and so on. Both staff and customers are still clearly trying to learn and adapt to what the "new normal" will be... where to stand, can I do 'X' from 2m away, is it OK to touch this - and there's no consensus just yet on what constitutes "safe enough".