General > General Technical Chat
Would you really sell on ebay ?
tkamiya:
--- Quote from: Simon on October 02, 2020, 07:07:30 am ---Fruitcakes and crooks are still a problem.
--- End quote ---
Yes, I know. I have a close relationship with a business that does some on eBay as well. They are constantly dealing with buyers who finds every little fault trying to get the item for free. Parts swapping and returning are problems as well. I don't have time or patience to get involved in something like this.
CatalinaWOW:
Simon, you are pushing this off on the buyer because he didn't do some extra work. There is blame on both sides here.
Taking studio quality photos is hard. But a photo good enough to avoid this problem is easy. The attached photo is a target of opportunity from my cell phone. Took maybe 15 seconds. No special lighting or anything. Finger is dirty because SWMBO was just in from the garden.
This wouldn't have prevented some people from being asses, but it things the crowd and gives some defense against challenges.
Simon:
Excuse me! I think i know a crook when i see one. You honestly believe someone designed a PCB based on a photo that gave no pin outs? Do you seriously use photo's on the web to guide your designs?
bdunham7:
--- Quote from: Simon on October 02, 2020, 05:04:10 pm ---Excuse me! I think i know a crook when i see one. You honestly believe someone designed a PCB based on a photo that gave no pin outs? Do you seriously use photo's on the web to guide your designs?
--- End quote ---
Probably not, but an incorrect photo would be an explicit SNAD (Significantly Not As Described) case and you most likely would be compelled to accept a return at your expense. If he was looking for discount, not a return, then while he is likely an opportunist, you left yourself open for it. Why is the photo wrong? Was there a previous 8-pin version of the same or similar part number? Perhaps he had the data sheet for an 8-pin part that he mistakenly assumed you were selling him.
CatalinaWOW:
As I said there is blame on both sides.
A responsible engineer checks part numbers, data sheets, footprints, manufacturer and a number of other factors before committing to a design or purchase.
A responsible vendor gives complete and accurate descriptions of what they are selling. You used a generic photo, and say it was all right. Would you say the same about a generic data sheet, or footprint?
I am continually frustrated by the stock photos from distributors. When the photo doesn't match the data sheet, or some other discrepancy occurs how do you decide which information is correct? Sure you can email or otherwise contact the vendor, but it is a PITA. And answering those questions in many cases ends up being more work for the vendor than just doing it right in the first place.
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