General > General Technical Chat
WTF Mouser??
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james_s:
The last time they sent me a replacement for the one they packed in conductive foam, the replacement came in a cut down piece of tube. This batch of replacements is scheduled to arrive tomorrow at which point I'll report back with how they are packaged.
amyk:

--- Quote from: SiliconWizard on March 09, 2020, 02:16:08 pm ---Thing is, how do you safely protect the device from ESD during transport if internal protections are not sufficient and you can't short all pins together?

So yeah, here they could have used a foam with much lower conductivity to limit the discharge of the internal battery, but that would still discharge it a bit. That's a bit of a conundrum.

--- End quote ---
It's a battery. How does it need to be protected from ESD...?
GlennSprigg:

--- Quote from: james_s on March 07, 2020, 09:10:55 pm ---
--- Quote from: exe on March 07, 2020, 08:07:25 pm ---It's funny how little it takes to annoy people and make them ranting all over the Internet. Everyone presumes that "I'm not that stupid, I'd never do a mistake like this, so the person/company/whoever who made this mistake must be $%%^^". Many problems seem to be trivial aftermath, but hard to foresee without knowing all the details. Once people know about the problem, they think that people who don't know yet are idiots and "need to be educated". Of course in a very straight and offensive way. That's how justice warriors are born.

PS Just think what your plumber, or car mechanic thinks of you.

--- End quote ---

I'm not going around ranting all over the internet, I posted once here in the chat section of this forum mostly curious if others had the same experience. I'm not saying don't buy from Mouser and I'm not going to stop buying from them myself. It's not *that* big of a deal, I don't want anyone fired, I'm not asking for their head on a stake, I'm not advocating for new laws, I'm not demanding compensation for wasted time or the fact that I'm unable to deliver to the customer on time, I mean whatever, stuff happens.  I was just annoyed and so I posted something to vent my frustration, it's as simple as that.

Yes I was a bit annoyed, I think if you went to a business twice within a month or two and twice they made the same dumb mistake you'd probably be annoyed too. I know very well what my plumber and car mechanic think of me because they are me. Yes like anyone I make mistakes, however it's rare that I make the same mistake twice.

--- End quote ---

Isn't it ironic, how the person 'complaining' (and a certain person who 'thanked' him  :P), always switch on their megaphones from their ivory towers to ridicule & put down someone for daring to pose a valid question!!??  They talk about grandiosing nothing just to make waves. However, they don't think about THEIR non-constructive replies, aimed purely at 'offending', due to their self proclaimed 'godliness'.  :o
Don't let them bury you in shit, mate!  Stand up to the Demi-Gods. You have a right like any other Human here...   8)
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