General > Contests & Events

Keysight live from the lab

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floobydust:
Hey that's cheating - you're getting up to 5 extra contest entries with your link ID.

But I'm happy Keysight continues to give a little back to the engineering community :)

Ranayna:

--- Quote from: EEVblog on May 10, 2022, 10:11:15 am ---
--- Quote from: Nominal Animal on May 10, 2022, 10:00:31 am ---
--- Quote from: EEVblog on May 09, 2022, 11:31:42 pm ---
--- Quote from: Nominal Animal on May 09, 2022, 02:42:47 pm ---Ho hum.  Even if I entered and won some test gear, how could I get it calibrated, or have access to spare parts?  I'm not a company, so they'd simply refuse to deal with me
--- End quote ---

Any cal company will calibrate your gear, it doesn't have to be the manufacturer.
Do other scope companies sell spare parts?

--- End quote ---
Okay, even warranty services then.  Or do they make an exception to their policies for those who win these contests?  :horse:

--- End quote ---

I'm pretty sure every company has a statuory requirement to repair or replace under warranty. In countries like Australia there are very strict consumer protection laws on this.

--- End quote ---
Actually in Germany, and likely many parts of the EU in general, a manufacturer warranty (german term: "Herstellergarantie" often shorted to just "Garantie") is really totally optional.

What is mandatory for business to customer sales is the german term "Gewaehrleistung", which is like warranty, but not :D
For two years after the sale, the seller, not the manufacturer is responsible that the device has no defects. In the first year, the seller would have to prove that the defect is not an inherent defect (only such inherent defects are covered), after that the customer has to prove that.

But this is only mandatory in business to costumer sales. Business to Business sales can make different contracts, and do not need to include any kind of customer protection. That is one, if not even the biggest, reasons why many professional stores do not sell to individuals anymore.

For prize drawings like this, no "Gewaehrleistung" needs to be given. So no: I would not count on any kind of service from Keysight. Especially with everything i hear here in the forums how they are treating private customers.

skander36:

--- Quote from: floobydust on February 17, 2023, 08:41:13 pm ---Hey that's cheating - you're getting up to 5 extra contest entries with your link ID.

But I'm happy Keysight continues to give a little back to the engineering community :)

--- End quote ---

There is no gain for me. I'm from Romania, so i don't get anything from those contests.  :)

Erkel:
Me too please, hope it is not too late.

spaceballs:
missed it lol

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