I suspect the KS survey creation tool needs a overhaul, just like their comments section.
I couldn't believe it was
exactly the same as I used it several year ago. So inflexible it's not funny. Being able to only run one survey and not edit it in any way once sent.
It's like it hasn't evolved at all.
Apparently there are a ton of 3rd party plugin programs available to do more, and the logistics houses ask us what "backer tool" we are using. When we say none, it's like "oh, ok".