Products > Dodgy Technology
Louis Rossman and the Hoover warranty policy scam
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Gyro:

--- Quote from: Halcyon on September 03, 2024, 04:46:27 am ---
--- Quote from: MrMobodies on September 03, 2024, 03:47:48 am ---An insult I found at the the time was, it had this Queens Logo on it, with something along the lines "appointment of the queen" etc. It was portrayed to me be a sign of quality but apparently not according to Coppice who explained that because they sold a few things to the Queen they stick their logo on their stuff brand wide. So the logo means nothing and in that cas not worth the ink it was written on.

--- End quote ---

I probably wouldn't take that too seriously. Twinings have the Royal Warrant on their tea, but to me, it tastes like the leftover floor sweepings from the tea processing factory. There is much nicer tea out there without the logo. Maybe the older stuff was better?

Seems these days, Hoover, like a lot of other well-known brands, is owned by the Chinese.

--- End quote ---

The Queen had a very long reign, and the manufacturing business practice changed beyond all recognition in that time - I know from my time in the consumer electronics industry that traditional brand names get bought and sold all the time. [Edit: Not just by manufacturers but distributors too.] Royal Warrants tend to build up over the duration of a monarch's reign. It's probably a lot easier to add one than withdraw one.

Luckily, Royal Warrants don't automatically transfer across with a change of monarch, offering the opportunity for a damned good clear-out! Of course Charles had his own Warrants as Prince of Wales, some of those have probably followed him as King.
MrMobodies:

--- Quote from: CatalinaWOW on October 22, 2024, 05:36:30 pm ---I am amazed at the disdain for people who buy by brand.  No one has the time to research product reviews, company history, better business bureau complaints etc. for each and every purchase.  The brand is a shortcut for doing all that
--- End quote ---

I remember associating quality to brand use to be the thing but not after I was let down.

When I went shopping in 2021 for clothes airer's and I see the EXACTLY SAME CLOTHES AIRER'S with the same crappy plastic clip design waiting to snap (many of those we had since 2004 that broke) selling under so many different brand names and that's it out 5 different shops no other choice. I found the metal ones still selling at Wilkinson which also looks cheap and flimsy but had a metal hinge design and I had a couple of those already since 2018 that are still intact so I brought more and they all seem okay.

The same with pillows, in 2003 in a Debenhams department store, there were so many different brand names but all the same thing just different decorations and brands, noticed all of them "Made in China", so soft where you could put your fist through it and feel counter and as tatty as my worn pillows and uncomfortable where when I put my head on it, my head sinks in and the sides FLAP UP that even my old ones don't do that.

I had an argument with the store manager asking, what is the point in choice if you just sell so many of the same design all SO SOFT from different manufacturer's. She told me if you don't like it go to another store. I told her I did and it is the same there too. Then she starts talking to me about how they are competing in a tough competitive retail market etc, I said without much choice for the buyers. The same with the opticians at the time selling same sized frames and design from many different brands that are not wide enough to fit my head.

I found the private opticians that I didn't know was there as the shop didn't look to me like an opticians with the styling. They were able to help me better, obtain glass lenses with tinting (half the price of plastic) and get hold of a frame that is wide enough where the legs don't stretch and slide off my head. In the other opticians they'd try and make it fit by using a hair dryer to help bend the legs so it digs into my skin, which hurt and still falls off... the stupidity. Until I started asking questions and was told they can only give me what's on the shelves.

In 2016 I was looking for a good USB power supply and I found this website, lygte.dk that tests and tears these thing down.
I brought one of these:
https://lygte-info.dk/review/USBpower Anker 60W 6-port A2123 UK.html
I still have my first one which still seems to work.
That one is made in China but at least it performed to it's rating.
F4:

--- Quote from: 5U4GB on October 23, 2024, 09:35:22 am ---
--- Quote from: CatalinaWOW on October 22, 2024, 05:36:30 pm ---I am amazed at the disdain for people who buy by brand.  No one has the time to research product reviews, company history, better business bureau complaints etc. for each and every purchase.  The brand is a shortcut for doing all that.

--- End quote ---

Yup.  How many people here know that almost all significant woodworking tool brands (drills, saws, etc) are owned by three conglomerates, and can you name them?

More generally, were you aware of this?

--- End quote ---

In terms of large tool brands, its really only Makita and Hilti left that make their own power tools.  I liked Metabo there for a while but they are now mixed up with Hitachi. I try to buy Hilti as they make parts for every tool.

With other consumer brands we are in planned obsolescence hell.  Dont want to be the guy that upgrades his 18v drill to WOW 20v.... ? Tough, the tool will fail eventually.  @arduinoversusevil2025 (aka BOLTR) on yt has a lot of breakdown vids on power tools and gets into things like the plastics used, etc.
Kleinstein:
There are still Bosch and Black&Decker with the DeWalt brand for professional tools as the 2 largest tool manufacturers. Metabo got bought by Hitachi - they also did good tools under both brands. The big companies do both professional and cheaper private use tools. Both lines have there merits.
There are more tool band for the more professional market too (e.g. Milwakee,  Festool and Mafell). Hilti is more comparable to these.

For the more special tools they essentially all also have some parts bought or done in cooperation  (e.g. tracks for the saw from Makita and Festool or Bosch and Mafell). Vacuum cleaners are also a part many just buy from a different source. In addition special machines may run over a very long time and this way can vary in design.

For the 18 V to 20 V battery upgrade: this is a kind of marketing confusion. Initially the Li cells where labeled as 3.6 V per cell and thus 5 cells = 18 V. Later some changed to 4 or 4.2 V per cell and called the same 5 cell battery pack as 20 V or 21 V. Similar it happend with Bosch 10.8 V that changed to 12 V only at the labels.
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