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Electronics => PCB/EDA/CAD => Topic started by: Psi on November 19, 2019, 07:11:59 am

Title: Weird credit card charged turned out to be PCBway
Post by: Psi on November 19, 2019, 07:11:59 am
Just a heads up in case someone else encounters this.
I had a odd charge on my credit card that i couldn't explain and it took me a while to work it out.

The only info on credit card was

Merchant = "BALUCE INTERN"
Category = Management, Consulting, And Public Relations Services
Transaction amount = 92.xx USD
Original Currency = 82.xx EUR

Googling seemed to indicate BALUCE INTERNATIONAL was a restaurant in France.  :-//

But after checking payments/orders around that time i found i was missing a $93 PCBway charge.
So that has to be it (with some rounding error due to them charging euro for a usd amount).

Why a company in china is charging in EUR i have no idea.
Maybe they charge in whatever currency is lower than nominal so they can hold onto it and exchange back when the market stabilizes.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: EEEnthusiast on November 19, 2019, 07:31:32 am
This could be money laundering. Instead of crediting the money to China, the money gets credited to some bank account in Europe. The restaurant may be mostly defunct and owned by the same Chinese company which runs PCBWay. Just a guess.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: Cerebus on November 19, 2019, 12:06:50 pm
I don't think you need to go looking for a nefarious explanation. If the charge had been in USD nobody would blink, it's quite common for vendors from 'minority currency' countries to price exports in a stable, widely traded currency. Once upon a time it was UKL or CHF, it's been USD for a long time and given that the EUR is the shared native currency of dozens of countries it's the obvious successor to the others. A currency based on the economies of dozens of countries is always going to be more stable and predictable than one based on a single country currency. We've all seen currencies take a dive on the international markets when some individual countries' Primeminister/President/Chancellor has opened their mouth and promptly put their foot in it.

Plus, a lot of Chinese traders are now registering for VAT for sales made in Europe and I imagine that dealing with the VAT taxation system is made a lot easier if you do your export sales in Euros. Having made that move, it's probably a lot simpler to stick to one 'external' currency for all international sales.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: Stray Electron on November 19, 2019, 07:39:29 pm
This could be money laundering. Instead of crediting the money to China, the money gets credited to some bank account in Europe. The restaurant may be mostly defunct and owned by the same Chinese company which runs PCBWay. Just a guess.

  Not necessarily money laundering. It could be that PCB way is just a small company and doesn't have a credit card service so they run the charge through another business that does.  OTOH if the buyer ever needs to dispute the charge they may have a tough time convincing the CC company that BALUCE INTERNATIONAL is PCBway and not just a restaurant.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: SiliconWizard on November 19, 2019, 08:33:00 pm
Not sure how you stumbled upon a restaurant... This seems to be the following french company: http://entreprises.lefigaro.fr/baluce-international-75/entreprise-844278366 (http://entreprises.lefigaro.fr/baluce-international-75/entreprise-844278366)
doing stuff in import/export, not sure what exactly. Very small and recent company. Judging from the name of the founder, Lucie Zhan, which looks of chinese origin, we can suppose she may be working with chinese companies to import goods from there. Since you seem located in NZ (from your flag), it sounds really odd that PCBWay would choose to work with a small french company for its international business, especially for exporting to NZ, but hey.

As to the currency, it's probably charged in EUR because it's a french company.

Asking PCBWay about it may be a good idea.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: Weston on November 21, 2019, 10:10:27 pm
Looking through my lab's PCard records, it seems that BALUCE INTERN is pretty consistently used for PCBWay billing, going back to this summer at the very least. The bigger issue is that the invoices often do not exactly match the charged amount, I suspect due to currency conversion and billing delays.

Because of the invoice / billing mismatch issue purchasing from PCBWay was banned department wide at my university. PCBWay seems to be one of the bigger offenders for weird billing, but other fabs like JLC also have some odd practices. A common one is discounts not making it onto the invoice.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: digsys on November 21, 2019, 10:45:14 pm
Quote from: Psi
Just a heads up in case someone else encounters this.
I had a odd charge on my credit card that i couldn't explain and it took me a while to work it out .....
Had pretty much exactly the same experience a few weeks ago. Had a finance friend try to trace the connection, but failed. It all worked out in the end, so dropped the trace.
Had an "unpleasant" run-in with PCBWay, so I don't use them any more anyway.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: ansonbao on November 22, 2019, 07:08:08 am
Here I will explain that:We opened an PCBWay office in France now and they are dealing with our credit card payment system. And payment system company will charge handle fee.
For the issue that the invoices often do not exactly match the charged amount, maybe in the invoices not consider the discount charge so this problem happen. Now our engineer is fixing the problem.
We are sorry to cause trouble to you,if you meet any problems,please send mail to me anson@pcbway.com
Title: Re: Weird credit card charged turned out to be PCBway
Post by: thm_w on October 13, 2021, 08:44:00 pm
I've recently received almost the same message. What could be the problem? I thought that it was fixed 2 years ago, lol.

They never said they would fix the payment processor name, if that is what you meant.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: Karrigan on April 02, 2023, 09:33:13 am
Thanks for sharing your experience with that odd charge on your credit card. It's always frustrating when you see an unexplained transaction on your statement. I've had that happen to me before, and it can take some time to figure out what's going on. It's interesting that you found out the charge was actually from PCBway. It's definitely strange that they charged you in EUR instead of USD. I'm not sure why they would do that either. Maybe it's a currency exchange thing like you mentioned.
Title: Re: Weird credit card charged turned out to be PCBway
Post by: ebastler on April 02, 2023, 06:57:06 pm
Thanks for sharing your experience with that odd charge on your credit card. It's always frustrating when you see an unexplained transaction on your statement. I've had that happen to me before, and it can take some time to figure out what's going on. It's interesting that you found out the charge was actually from PCBway. It's definitely strange that they charged you in EUR instead of USD. I'm not sure why they would do that either. Maybe it's a currency exchange thing like you mentioned.

Thank you for sharing your thoughts 1.5 years later.
May we expect a helpful link from you, to be added soon?
Title: Re: Weird credit card charged turned out to be PCBway
Post by: Simon on April 02, 2023, 08:33:44 pm
Thanks for sharing your experience with that odd charge on your credit card. It's always frustrating when you see an unexplained transaction on your statement. I've had that happen to me before, and it can take some time to figure out what's going on. It's interesting that you found out the charge was actually from PCBway. It's definitely strange that they charged you in EUR instead of USD. I'm not sure why they would do that either. Maybe it's a currency exchange thing like you mentioned.

Thank you for sharing your thoughts 1.5 years later.
May we expect a helpful link from you, to be added soon?

No, it's banned.