HP printer disaster continues

[CatalinaWOW]

Don't know how old you are talking about.  My circa 2003 Officejet is a victim.  Which is really galling because in addition to the high price of the cartridges, they are obsolete and hard to find.

Wow! HP published updates for such old inkjet printers? AFAIK, no laser printers from that period are effected.

They are apparently committed to their new business model.  They certainly haven't done functionality updates, bug fixes or driver updates for many years.

[xrunner]

They are apparently committed to their new business model.  They certainly haven't done functionality updates, bug fixes or driver updates for many years.

Where do people buy printers these days - Amazon or in-store (Walmart, Best Buy, etc). I really don't know myself. However, if in-store do the salespeople know what hp is doing, and if so I wonder if they tell customers "Hey hp is gonna make you buy their refills and this brand over here doesn't". On-line you can read the reviews and find out.

My point is over time I would think the word is going to get out about this and ruin their printer business. I hope so.

[rhodges]

Where do people buy printers these days -

I just bought a Brother printer (MFCL2717DW) from Amazon for just over $120 (?) It has been working very well for me, for shipping labels and regular pages. FWIW, I use FreeBSD and CUPS.

[Jeroen3]

Do they have AI printers yet?
I want the LLM to fix my spelling mistakes in the printer.

[voltsandjolts]

Do they have AI printers yet?
I want the LLM to fix my spelling mistakes in the printer.

If printers ever get AI, it'll be to work out whether you have genuine cartridges or not. It won't be for our benefit 

[Kjelt]

Laserprinter still works fine (knocking on wood).
Just replaced 4 toner cartridges with Amazon unknown brand no issues.
I really wanted to buy the HP toner but they are SIX!!!! times more expensive, what are they thinking.......
If they drop to twice the price of the no brand ones it would not be an issue for me, I would go for HP. They have to rethink their business case.

[JPortici]

Do they have AI printers yet?
I want the LLM to fix my spelling mistakes in the printer.

If printers ever get AI, it'll be to work out whether you have genuine cartridges or not. It won't be for our benefit 

Or to read your document in order to provide better ads for you... and of course to make sure you're not doing anything illegal

(but i think they do that already)

[magic]

It will print ads over your margins...

[Mechatrommer]

and nobody is going to buy it unless fools...

[xrunner]

On Amazon the HP DeskJet 2755e Wireless Color inkjet-printer, Print, scan, copy is $49.99

https://www.amazon.com/HP-DeskJet-2755e-Wireless-Printer/dp/B08XYP6BJV/ref=sr_1_1?crid=2T21534Q3R8L&keywords=hp+printer&qid=1706097659&sprefix=hp+printer%2Caps%2C102&sr=8-1

The hp individual refills, XL size, are

Black $28.92

Color $29.92

Total $58.84

If you decided to buy the XL size individual refills at different times, just one purchase of each, you'd exceed the price of the printer by $8.85

The price of the non-XL size is less but it still creeps towards the price of the printer.

It makes me wonder what the actual cost of that printer is. There's way more technology, shipping, and assembly costs in that printer than a ink cartridge, plus it includes ink cartridges. But they sell it at just a little more than a black and a color refill.

My point is, I'm wondering if they could sell the printer at an even lower price, less than two XL carts. I'm wondering if they intentionally made the price just a bit more than the price of a black and color refill (XL), so people wouldn't just buy a new printer every time they need ink?

[madires]

Of course the price is deliberately set for that selling scheme. They sell the printer for less than it really costs while making huge profit with consumables (which also pays for the printer's discount). And they have to find the right balance to make customers buy consumables instead of a new printer. This scheme is nothing new, and it's known as razor and blades model (https://en.wikipedia.org/wiki/Razor_and_blades_model).

[nali]

You think printers are bad - you should look at practices in the photocopier industry. EVERYTHING is about running costs and how much money dealers can screw end user for. It's normally wrapped up in a fully-inclusive service contract or lease so the user has no idea how much consumables would cost otherwise, and it's in their best interest to make things as complicated as possible to justify the engineer servicing.

[xrunner]

Whatever happened to the paperless office? 

[SiliconWizard]

Whatever happened to the paperless office? 

The fully-inclusive service contract is with Microsoft instead of with HP or Xerox. Not that much of a difference.

[MikeK]

Whatever happened to the paperless office? 

Same thing as the hydrogen economy.  It was PR, by people who *think* they can predict the future or have an agenda.  Solar panel sidewalks and roads, anyone? lol

[DimitriP]

Whatever happened to the paperless office? 

You misanderstood...they didn't mean your office, they meant they billing office.
Ask people with "paperless billing". Easy for billing and if an extra payment or the wrong amount (usually higher) makes it in there and you don't catch it, well, I guess it wasn't that important !!!  $1 "error" x , (insert number of customers) =  a few bucks ...no big deal    But that's a subject for another thread !