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Phone stopped playing notification sounds for unknown reasons

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HwAoRrDk:
My phone - a Samsung Galaxy running Android 11 (with their One UI v3.1) - for reasons I have been unable to discover, has recently stopped playing any sounds for notifications (e.g. e-mail, messages, etc). The notifications appear just fine, it's that there's no audio alert sound that goes with them like usual.

I've checked all the relevant settings and options I can find, and none appear to be in a state that would cause this. It's not on silent mode, not on do-not-disturb (and no timed schedule for that set); I have a notification sound set; the notifications volume level isn't turned down; media volume limit is turned off; I haven't restricted any apps from showing notifications. I've done a keyword search in the Settings app for anything to do with 'volume', 'notifications', etc. but not seen anything else other than what I already looked at.

Yes, I've even restarted the phone - more than once. It's even had an Android OS update installed since this started.

I don't know what else to look at or try. Anyone got any ideas? I want to fix this because I keep missing messages and stuff.

Klondike Mike:
I've had this problem with my Samsung Galaxy II running 4.4 OS. Resolution was to clear some caches. Can't remember which. You'll have to talk to Mr. Google to get the details.

EDIT: My condition was for not being able to play any audio files (ie. wav, mp3). Are you able to play any MP3's?

Muttley Snickers:

--- Quote from: HwAoRrDk on September 25, 2021, 10:36:50 pm ---(snip....)
I don't know what else to look at or try. Anyone got any ideas? I want to fix this because I keep missing messages and stuff.

--- End quote ---

It might be just a glitch in the app since the last update, perhaps you could install a different messaging application and then see if the problem persists, there appears to be quite a few messaging apps on Google Play.

HwAoRrDk:

--- Quote from: Klondike Mike on September 25, 2021, 10:55:19 pm ---EDIT: My condition was for not being able to play any audio files (ie. wav, mp3). Are you able to play any MP3's?

--- End quote ---

Yes. I have no problem playing MP3s, YouTube, or anything else.


--- Quote from: Muttley Snickers on September 26, 2021, 12:24:13 am ---It might be just a glitch in the app since the last update, perhaps you could install a different messaging application and then see if the problem persists, there appears to be quite a few messaging apps on Google Play.

--- End quote ---

It's not just a specific app's notifications, it's all apps. E-mail, Messages, Chrome, YouTube, etc.

Muttley Snickers:
I dunno.   :-//

Out of curiosity I Googled "no audio alerts samsung phone" as I'm sure you already have and there were numerous responses which ranged from re-selecting the notification sound to performing a full reset. I wouldn't do the later without doing a complete backup beforehand, It takes too long to reinstall and reconfigure everything. Do you still get vibration alerts?

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